ARC Raiders Playtest (2427520)

[florensie]

Compatibility Report

• Name of the game with compatibility issues: ARC Raiders Playtest
• Steam AppID of the game: 2427520

System Information

• GPU: RX 6700XT
• Video driver version: Mesa 25.0.4
• Kernel version: 6.14.4
• Link to full system information report as Gist:
• Proton version: experimental-9.0-20250402c

I confirm:

• that I haven't found an existing compatibility report for this game.
• that I have checked whether there are updates for my system available.

Proton log: steam-2427520.zip

Symptoms

Game freezes after 1-2 minutes.

Reproduction

Load the game, go through the initial menus, and maybe make it to the tutorial. Eventually it freezes, it does not seem to matter whether you are still in the introduction screen, video cinematic or actually in the tutorial. It's a hard freeze, requiring a force quit.

I have also tried bleeding-edge and Proton-GE.

[clankfish]

I'm getting an error when launching: "Launch Error. Failed to get the process' path". Have to force quit the application.
This is with an up to date Arch Linux install. Tried various proton versions, GE proton, etc.

GPU: RX 7800XT
Video driver version: Mesa 25.0.4
Kernel version: 6.14.4-zen1-1-zen
Proton version: GE-Proton9-27

Proton log: steam-2427520.log

[EDIT] Another error pops up sometimes:

Fatal Error

The game has crashed, and terminated with exitcode: 208.

SID: d090se3afpm02932gukg
TID: 937923501768735400

[EDIT 2]

Moving the game from an NVME drive to a SATA drive seemed to fix this error, for some reason. Now I have crashes during tutorial.

[jdamboeck]

I get the same freeze after about 1-2 minutes.

Arch Linux/RX 7800xt. Tested with Proton 9.0-4, 10.0-1, Experimental, Hotfix and Proton-GE

[baptisterajaut]

It seems to happen ~10s after you kill the first enemy.

It doesnt seems to matter what you do before encountering that enemy (or the time taken doing so)

[Xyphia]

froze right away when starting the tutorial for me

[Lifeismana]

I'm getting a "Failed to install dependencies" error when launching the game with proton 10 & experimental, with EAC's windows being all black.

I've tried moving the game to an ext4 drive but it changed nothing
Maybe it's an nvidia issue?

System Information

• GPU: RTX 2080
• Video driver version: nvidia 575.51.02
• Kernel version: 6.14.4-zen1-1-zen
• Link to full system information report as Gist: https://gist.github.com/Lifeismana/47f9a8d37fad001e76f1b7e41f562e05
• Proton version: Proton 10 Beta
  steam-2427520.log

[frozen-sea]

Freezes about 10 seconds after gaining control of your character for the first time. Log file keeps slowly growing and the game process needs to be killed.

steam-2427520.zip

GPU: RTX 4070 Ti
Video driver version: 570.144
Kernel version: 6.14.4-2-cachyos
Link to full system information report as Gist: https://gist.github.com/frozen-sea/3152d1305d529d5af6349d18ab9d1801
Proton version: Hotfix, 10 Beta

[taitep]

For me, it freezes anything from a few seconds to almost 5 minutes into the tutorial, i think the issue might be related to these log messages:
6056.345:01e4:0234:trace:seh:sigsys_handler SIGSYS, rax 0x95, rip 0x70000153067e.
6056.345:01e4:0460:trace:seh:sigsys_handler SIGSYS, rax 0x2f, rip 0x7000006b9578.
6056.346:01e4:0460:trace:seh:sigsys_handler SIGSYS, rax 0x85, rip 0x700000765258.
6056.346:01e4:0460:trace:seh:sigsys_handler SIGSYS, rax 0xd7, rip 0x700001423361.
6056.346:01e4:0460:trace:seh:sigsys_handler SIGSYS, rax 0x85, rip 0x700000765258.
6056.346:01e4:0460:trace:seh:sigsys_handler SIGSYS, rax 0xd7, rip 0x700001432cdf.
6056.346:01e4:0460:trace:seh:sigsys_handler SIGSYS, rax 0x15, rip 0x70000140a746.
6056.346:01e4:0460:trace:seh:sigsys_handler SIGSYS, rax 0x15, rip 0x7000015493b1.
6056.360:01e4:01f8:trace:seh:sigsys_handler SIGSYS, rax 0x84, rip 0x700000765258.
6056.361:01e4:01f8:trace:seh:sigsys_handler SIGSYS, rax 0x36, rip 0x70000159871b.

altho not sure.
Im using fedora 41 and ive tried Hotfix, Experimental, GE, (all the same issue) and stable (didnt boot at all).

[aesgeorges]

Getting the same hard freeze 2-5 minutes in. Managed to get past the first tutorial enemy but nothing more. Other than the freeze, game runs smooth as butter.

Pop!_OS/RTX 4070. Tried 9.0, Experimental and Hotfix

[drpsyko101]

Crash a minute into the tutorial.

CPU: AMD Ryzen 9 5950x
GPU: NVidia RTX 3090
OS: Fedora 42 Workstation
Kernel: 6.14.4-300.fc42.x86_64
Runner: stable, proton10.0-1

Notable logs from dmesg:

[ 3443.351877] warn_bad_vsyscall: 7 callbacks suppressed
[ 3443.351880] PioneerGame.exe[63155] vsyscall read attempt denied -- look up the vsyscall kernel parameter if you need a workaround ip:7000006c1f8c cs:33 sp:b9bd38 ax:b9bda0 si:ffffffffff600000 di:be880a
[ 3443.430904] PioneerGame.exe[63155] vsyscall read attempt denied -- look up the vsyscall kernel parameter if you need a workaround ip:7000006c1f8c cs:33 sp:b9bd38 ax:b9bda0 si:ffffffffff600000 di:c069a0
[ 3443.451591] PioneerGame.exe[63155] vsyscall read attempt denied -- look up the vsyscall kernel parameter if you need a workaround ip:7000006c1f8c cs:33 sp:b9bd38 ax:b9bda0 si:ffffffffff600000 di:c04aea
[ 3443.488490] PioneerGame.exe[63155] vsyscall read attempt denied -- look up the vsyscall kernel parameter if you need a workaround ip:7000006c1f8c cs:33 sp:b9bd38 ax:b9bda0 si:ffffffffff600000 di:c0658b
[ 3443.589879] PioneerGame.exe[63155] vsyscall read attempt denied -- look up the vsyscall kernel parameter if you need a workaround ip:7000006c1f8c cs:33 sp:b9bd38 ax:b9bda0 si:ffffffffff600000 di:c06c0f
[ 3443.839153] PioneerGame.exe[63155] vsyscall read attempt denied -- look up the vsyscall kernel parameter if you need a workaround ip:7000006c1f8c cs:33 sp:b9bd38 ax:b9bda0 si:ffffffffff600000 di:c69a48
[ 3443.882132] PioneerGame.exe[63155] vsyscall read attempt denied -- look up the vsyscall kernel parameter if you need a workaround ip:7000006c1f8c cs:33 sp:b9bd38 ax:b9bda0 si:ffffffffff600000 di:c54e84
[ 3443.973668] PioneerGame.exe[63155] vsyscall read attempt denied -- look up the vsyscall kernel parameter if you need a workaround ip:7000006c1f8c cs:33 sp:b9bd38 ax:b9bda0 si:ffffffffff600000 di:c5a43b
[ 3444.144186] PioneerGame.exe[63155] vsyscall read attempt denied -- look up the vsyscall kernel parameter if you need a workaround ip:7000006c1f8c cs:33 sp:b9bd38 ax:b9bda0 si:ffffffffff600000 di:c62982
[ 3444.210152] PioneerGame.exe[63155] vsyscall read attempt denied -- look up the vsyscall kernel parameter if you need a workaround ip:7000006c1f8c cs:33 sp:b9bd38 ax:b9bda0 si:ffffffffff600000 di:c5958f
[ 3462.357999] umip_printk: 21 callbacks suppressed
[ 3462.358002] umip: wine_threadpool[63498] ip:700001530b62 sp:ee69d340: SMSW instruction cannot be used by applications.
[ 3462.358006] umip: wine_threadpool[63498] ip:700001530b62 sp:ee69d340: For now, expensive software emulation returns the result.
[ 3464.455719] umip: wine_threadpool[63334] ip:700001530b62 sp:844ed340: SMSW instruction cannot be used by applications.
[ 3464.455725] umip: wine_threadpool[63334] ip:700001530b62 sp:844ed340: For now, expensive software emulation returns the result.
[ 3466.459561] umip: wine_threadpool[63497] ip:700001530b62 sp:eb39d340: SMSW instruction cannot be used by applications.

[Allexio]

For me it freezes in the intro cutscene after about a minute.
If I don't go forward on the initial welcome page, it freezes there instead.
I think the original description is accurate : it doesn't matter what you're doing, the game just freezes after some time, even if you just don't touch anything after launching the game and stay on a menu.

[mrvictory1]

@Lifeismana that is a different issue, try the solutions on https://www.reddit.com/r/linux_gaming/comments/1cvrvyg/psa_easy_anticheat_eac_failed_to_initialize/

[Lifeismana]

@mrvictory1 Thank you! that indeed fixed that error. forgot that eac doesn't like the wayland sdl video driver config unsetting it fixed my issue

[williamodavis]

I am also freezing 2-3 minutes after launching the game, doesn't matter where in the game I am.
Currently running Fedora on a 5900x, 7700xt, and 64gb 3000mhz ram.

It's not the end of the world if it doesn't get fixed as I have a fairly up to date Windows partition, but it's definitely an issue.

[nmacholl]

Not sure what would be relevant, but here are some lines I picked out:

20008.597:0204:0250:fixme:process:NtQueryInformationProcess (0xffffffffffffffff,info_class=88,0x2b68e6c0,0x00000038,0x2b68d6c0) Unknown information class
20010.511:0204:0328:trace:seh:dispatch_exception code=c0000005 (EXCEPTION_ACCESS_VIOLATION) flags=0 addr=00006FFFFBCB3BD0
20010.908:0204:0234:fixme:process:NtQueryInformationProcess (0x4a4,info_class=64,0x2650e6c0,0x00000060,0x2650fbe0) Unknown information class
20042.537:0204:03cc:warn:vkd3d-proton:vkd3d_view_map_create_view: Intense view map pressure! Got 1024 views in hash map 0000000013cfd4b8. This may lead to out-of-memory errors in the extreme case.

steam-2427520.log.gz

[florensie]

Notable logs from dmesg:

Doesn't seem relevant, I can get the same warnings with The Finals (most similar game to this, tech-wise)

[TotalTaxAmount]

I got into the tutorial, was able to search a couple of containers then the game crashed after I got shot at by an npc

[lele394]

From my own multiple tries, action or state in the game is not relevant, only timing. The game seems to crash around 5 minutes after launch, regardless if you're still in the menu, in the video or playing the tutorial (no matter how far you go).

Ubuntu 24.04.1 LTS, AMD Ryzen™ 9 7940HS, RTX4060 mobile max-q.
Tested on proton hotfix, on wayland and x11

[bigrob029]

Same issues, tried changing the settings from the default and it locks up no matter what changes I make. Also, the changes don't save between crashes.
Proton GE 9-27 and Proton Experimental (testing more and crossing fingers)

i5-9600K
RX6600
Nobara 41
(The Finals has ran mostly smoothly for me since day 1 on same machine.)

edit - switched to Proton Hotfix.
made it through the opening cinematic, made no settings changes and got past the first enemy, breeched the door, got knocked, started the bandage part of the tutorial... then crashed out trying to search the dumpster in the first room.

[warcode]

Can you try downloading the Proton EasyAntiCheat Runtime in steam, and setting the path manually with PROTON_EAC_RUNTIME=actualpath

[Xyphia]

Can you try downloading the Proton EasyAntiCheat Runtime in steam, and setting the path manually with PROTON_EAC_RUNTIME=actualpath

Still freezes after the 5 minutes mark no matter what.

[Xyphia]

made it past the tutorial somehow, still freezes after x minutes though. (latest patch)
Bazzite and downloading the Proton EasyAntiCheat Runtime in steam, and setting the path manually with PROTON_EAC_RUNTIME=actualpath + Proton Hotfix

[florensie]

made it past the tutorial somehow, still freezes after x minutes though. (latest patch)

I played a bit on Windows, and cleared the tutorial. You can load back up on Linux, and queue up for actual games, but even then you will still freeze after a few minutes.

[williamodavis]

I played a bit on Windows, and cleared the tutorial. You can load back up on Linux, and queue up for actual games, but even then you will still freeze after a few minutes.

I did the same thing thinking that the tutorial itself was causing some issues as it is brand new, and I saw that Tech Test 1 performed well on Linux. Was still crashing for me in the main menu afterwards.

[taitep]

Issue is clearly not tied to doing something specific, seems to just crash at random moments.

[mathieuf2732]

+1 For this issue

[taitep]

#7317 (comment)

[blakkd]

https://steamcommunity.com/app/2073850/discussions/0/601903207934868986/ same there on THE FINALS

[BlieNuckel]

This seems to be working on the latest Proton Experimental bleeding-edge. #7317 (comment)

[mathieuf2732]

This seems to be working on the latest Proton Experimental bleeding-edge. #7317 (comment)

Thanks for update

[Lifeismana]

FYI Proton Hotfix also has the needed fix to fix the crash
if you don't have it already installed, copy paste this in your web brower: steam://launch/2180100

Tested it and i was able to play for more than 5 min

[williamodavis]

The game isn't freezing anymore, but performance has taken a major hit compared to Windows. I'm running 1440p high with FSR on quality on Windows, getting around 90 to 100 fps, but on Linux on the same settings(but with FSR on balanced) I am getting around 30 to 40 at the same settings.

[polluxau]

The game isn't freezing anymore, but performance has taken a major hit compared to Windows. I'm running 1440p high with FSR on quality on Windows, getting around 90 to 100 fps, but on Linux on the same settings(but with FSR on balanced) I am getting around 30 to 40 at the same settings.

amd, nvidia or intel?

[williamodavis]

amd, nvidia or intel?

All AMD, 5900x and 7700xt

[LukeDearden]

I'm having the same window mouse focus issues in ARC Raiders as I have in Hunt Showdown, running Proton Experimental/10

#3898 (comment)

Proton 9 working ok. But still has the crash

[florensie]

It seems like also voice chat is broken? I can't hear or speak in VC. Icons next to players, including myself, show a crossed out speaker symbol. The game defaulted to "PulseAudio Input/Output" in the voice chat settings. Tried changing it to my headset speaker/mic, but that didn't work either.

I'm running NixOS with pipewire, and pipewire-pulseaudio:

services.pulseaudio.enable = false;
security.rtkit.enable = true;
services.pipewire = {
    enable = true;
    alsa.enable = true;
    pulse.enable = true;
};

[taitep]

Replying to #8636 (comment)

Works fine for me.

[florensie]

Works fine for me.

What is your audio setup? Pipewire, Pulse?

[taitep]

Works fine for me.

What is your audio setup? Pipewire, Pulse?

Pipewire, pretty much standard as it comes in fedora 41.

[blakkd]

The game isn't freezing anymore, but performance has taken a major hit compared to Windows. I'm running 1440p high with FSR on quality on Windows, getting around 90 to 100 fps, but on Linux on the same settings(but with FSR on balanced) I am getting around 30 to 40 at the same settings.

Do you have 2 EAC windows popping up at start instead of just 1?

[williamodavis]

Do you have 2 EAC windows popping up at start instead of just 1?

Yes, I do, two terminals and one game window

[blakkd]

Do you have 2 EAC windows popping up at start instead of just 1?

Yes, I do, two terminals and one game window

Do you remember if only 1 instance was opening before?
I'm asking this because I'm having the same issue on THE FINALS, and I don't know how I did avoid it, but I managed at some point (closing the game through steam, restarting, closing it from menu, etc. I really don't know which combo made it through), to make it start with only 1 EAC launching. And on this particular gaming session, I had zero stutters (this is what I personally face since 2 days), just like always before.
So I'm really wondering if EAC isn't the culprit for my case (and maybe yours?), be that was just a blind guess to be honest.
If I find anything, I'll share it!

[williamodavis]

Do you remember if only 1 instance was opening before? I'm asking this because I'm having the same issue on THE FINALS, and I don't know how I did avoid it, but I managed at some point (closing the game through steam, restarting, closing it from menu, etc. I really don't know which combo made it through), to make it start with only 1 EAC launching. And on this particular gaming session, I had zero stutters (this is what I personally face since 2 days), just like always before. So I'm really wondering if EAC isn't the culprit for my case (and maybe yours?), be that was just a blind guess to be honest. If I find anything, I'll share it!

I don't think it was happening before, but I'm not sure. I wasn't having any issues with The Finals, although I haven't played the mid season update on Linux yet as I have been staying on Windows for the Arc Raiders Playtest.

[BLACK4585]

Does anyone else experience weird texture loading issues like trees or rocks despawning, then spawning again, changing texture to different LOD levels right in front of you etc?

[blakkd]

I also do on THE FINALS since those same last 2 days (in addition to the slight cyclic stutters)! Like the trees rendering well only when getting closer, despite setting view distance to epic.
Seems something is wrong with proton/EAC

Does anyone else experience weird texture loading issues like trees or rocks despawning, then spawning again, changing texture to different LOD levels right in front of you etc?

[TotalTaxAmount]

Does anyone else experience weird texture loading issues like trees or rocks despawning, then spawning again, changing texture to different LOD levels right in front of you etc?

+1 for this, I almost experiencing this. Someone posted on the Arc Raiders subreddit that mentions LOD issues so might not be fully a proton issue

[blakkd]

From my experiments this is what I found for THE FINALS:

• Proton 10 beta, Proton latest stable, Proton experimental bleeding-edge, Proton Hotfix:

  • no game crash
  • but EAC launching twice, leading to stuttering

• Proton experimental bleeding-edge-9.0:

  • game crashes after game launch, or even in the lobby
  • no double instance of EAC, so no stuttering, the game runs butter smooth as it should

• Proton 9.04:

  • game doesn't launch at all

• Weird textures/blurring issue:

  • isn't Proton-dependent
  • distance level has no effect
  • trees LOD has no effect
  • CNN vs Transformers has no effetc
  • can be a bit mitigated by setting global illumination detail to epic, but remains still

[BLACK4585]

Actually tested with 10.0-1 Beta and it didn't crash (at least after a few minutes in the main menu). But double EAC still, idk what's going there.

[blakkd]

Ok, seems to confirm thx for the feedback!

[PacketAuditor]

ALL OTHER VERSION OF PROTON (GE, 9, 10.0 Beta, Experimental, Bleeding Edge, etc) = Crash within 1-5 minutes.

Proton Hotfix = Crash within 5-20 minutes.

[PacketAuditor]

Okay for some reason Proton Bleeding Edge seems to be working when it wasn't yesterday.

[lele394]

Can confirm the game runs fine on bleeding edge. 3h without a crash, no noticeable instability and performance is decent.