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Open
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HurleybirdJr opened this issue Dec 8, 2023 · 584 comments
Open
2 tasks done

THE FINALS (2073850) #7317

HurleybirdJr opened this issue Dec 8, 2023 · 584 comments
Labels
Game compatibility - Unofficial Games not expected to work without issues Mesa drivers Possibly involves an issue with a Mesa video driver XAudio2 Uses the XAudio2 subsystem

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@HurleybirdJr
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Compatibility Report

  • Name of the game with compatibility issues: THE FINALS
  • Steam AppID of the game: 2073850

System Information

  • GPU: GeForce RTX 3080Ti
  • Video driver version: NVIDIA 545.29.06
  • Kernel version: 6.5.13-1-MANJARO
  • Link to full system information report as Gist:
  • Proton version: Proton Experimental

I confirm:

  • that I haven't found an existing compatibility report for this game.
  • that I have checked whether there are updates for my system available.

Proton Log

steam-2073850.log

Symptoms

image

Reproduction

  • Launch game on Steam
  • Error pops up and closes game in about 5-10 seconds. (Occasionally asks for TOS age check)
@HurleybirdJr
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EAC installer seems to appear during launch, but Embark use an in-house anti-cheat on alongside it which "isn't ready for Linux" yet. A potential fix will come, but they've said it's not a priority at the moment.

@kisak-valve kisak-valve added Game compatibility - Unofficial Games not expected to work without issues XAudio2 Uses the XAudio2 subsystem labels Dec 8, 2023
@NTMan
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NTMan commented Dec 8, 2023

The game immediately after launch show message "System integrity violation. A disallowed game process memory modification was detected. Error code TFAV0010"

steam-2073850.log

Screenshot from 2023-12-08 22-35-10

@JGodin-C2C
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EAC installer seems to appear during launch, but Embark use an in-house anti-cheat on alongside it which "isn't ready for Linux" yet. A potential fix will come, but they've said it's not a priority at the moment.

Hello !
Where is the source for this ? i tried to find an official communication, but could not find any concerning the linux port.

@r0b3rtf1sh3r
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terrible. they cant just give a PSA or something regarding it and we stop asking

@polluxau
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terrible. they cant just give a PSA or something regarding it and we stop asking

If you check pins on there discord server it says they dont currently support linux

https://discord.com/channels/1008696016318513243/1009830578545246213/1183134141684920450

@Kagukara
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@polluxau
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polluxau commented Jan 12, 2024

Screenshot_20240113_043324

yep working under only proton experimental
rx 6700 10gb, ryzen 3700x

@alasky17
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Collaborator

FWIW - Currently folks with CPUs that have AVX512 support will need to add the clearcpuid=304 kernel boot option for the game to run (this avoids a crash very shortly after launch). There are some intermittent game crashes on the steam deck that are currently under investigation - if you are getting crashes on the deck, please try to capture a log by adding PROTON_LOG=1 %command% to the launch options.

@beh-10257
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beh-10257 commented Jan 12, 2024

@alasky17
not really steam deck but
steam-2073850.log

image

its basically stopping there I don't know I have an i5-10300H and NVIDIA GeForce GTX 1650 Ti Mobile
maybe that helps
anyway help is much appreciated

update: I just had to wait like the other comments have already said

@NoHidSe
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NoHidSe commented Jan 12, 2024

Replying to #7317 (comment)

I got this issue but i just let it sit for 5 minutes and it opened the game normally. My guess its just compiling shaders

@polluxau
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polluxau commented Jan 12, 2024

Replying to #7317 (comment)

Makes sense as his cpu is being pinned to 100% lol

@Pokepunch
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Seems to be working fine on Steam Deck now, although I had to delete my prefix first.

@edilaga edilaga mentioned this issue Jan 12, 2024
2 tasks
@sevmonster
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sevmonster commented Jan 12, 2024

Working for me on Steam Runtime with Experimental. Had to add to the boot options as mentioned above.

Attempting to change voice input/output in the settings caused a hang.

@happysmack
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happysmack commented Jan 12, 2024

Works for me with either Steam default Proton or Experimental. Enabling the voice chat will cause either a hang or crash. Playing for a few hours I had 3 random crashes. No boot options added. If I tried -opengl, it would result in an error and not open.

@SopaDeMacaco-UmaDelicia

All I've got is a black empty cmd window with EasyAnticheat_EOS_Setup.exe and then an error pops up saying failed to initialize dependencies.
Archlinux, Steam with Runtime. Ryzen 5800x3d.

@sevmonster
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All I've got is a black empty cmd window with EasyAnticheat_EOS_Setup.exe and then an error pops up saying failed to initialize dependencies. Archlinux, Steam with Runtime. Ryzen 5800x3d.

Make sure you have the Proton EasyAntiCheat runtime installed.

@SopaDeMacaco-UmaDelicia
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SopaDeMacaco-UmaDelicia commented Jan 12, 2024

Make sure you have the Proton EasyAntiCheat runtime installed.

Yeah, I have it and other EAC games like Apex Legends and Fall Guys work nice. Feels like their own eac_eos installation script doesn't work properly.

@xpander69
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Works great here with proton-experimental and Ryzen 7 5800X3D, RTX 3080, with 545.29.06 drivers.
Just played 5 hours without any issues.
Arch Linux

@DaveKram
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DaveKram commented Jan 12, 2024

FWIW - Currently folks with CPUs that have AVX512 support will need to add the clearcpuid=304 kernel boot option for the game to run (this avoids a crash very shortly after launch). There are some intermittent game crashes on the steam deck that are currently under investigation - if you are getting crashes on the deck, please try to capture a log by adding PROTON_LOG=1 %command% to the launch options.

Going to add that this works (to get past the initial crash upon startup). On Fedora 39.

Modified grub via /etc/sysconfig/grub, changed GRUB_CMDLINE_LINUX to add clearcpupid=304 at the end.

Ran

sudo grub2-mkconfig -o /etc/grub2-efi.cfg

Rebooted and launched the game. Using Proton Experimental.

Screenshot from 2024-01-12 18-24-32

How are you aware of disabling AVX512 would solve the crash? Would like to not disable this long term. Think it's a proton issue or The Finals issue?

@SopaDeMacaco-UmaDelicia
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SopaDeMacaco-UmaDelicia commented Jan 13, 2024

Yeah, I have it and other EAC games like Apex Legends and Fall Guys work nice. Feels like their own eac_eos installation script doesn't work properly.

Ok, this is stupid. I managed to launch it. Looks like this game is using SDL and I had a global environment variable SDL_VIDEODRIVER=wayland to run native linux games in wayland-native mode. So to fix that, either delete that variable or add SDL_VIDEODRIVER=windows %command% to the launch options.

@SopaDeMacaco-UmaDelicia

Attempting to change voice input/output in the settings caused a hang.

Yeah, if you turn on voice chat game hangs.

@Vinjul1704
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In general, the game seems to work, including online matches, however I noticed 2 issues:

The first one is that the game gets stuck and ultimately crashes during the initial black screen on my Intel Arc system. Launching it with -dx11 to force DirectX 11 over DirectX 12 (default) makes it work. With that, I didn't notice any graphical issues in game either, although there are some initial stutters that I assume come from shader compilation stuff?

Log with DX12: https://gist.github.com/Vinjul1704/032f920f99c11103bf4a7e015d757308

The second issue is the already mentioned voice chat freeze/crash. When enabling it, the game freezes after around 10 seconds. Enabling it via the actual game settings and not the quick toggle option in the ESC menu saves that in the config files and makes the game crash on startup afterwards. Deleting BootSettingsSaveGame.sav and EmbarkOptionSaveGame in AppData/Local/Discovery/Saved/SaveGames resets it (alongside other options).

Log with VC enabled during launch: https://gist.github.com/Vinjul1704/ce60690de5450a7d0f97cfe23dac0c11

Enabling it while the game is running results in a 1GB large log file, which seems to simply spam the "EXCEPTION_ACCESS_VIOLATION" error that's also seen in the above log file until the game actually freezes. If needed, I can upload that log file somewhere too.

System info:

  • CPU: Intel Xeon E3-1270V5
  • GPU: Intel Arc A380
  • Distro: Arch Linux
  • Mesa: mesa-tkg-git
  • Kernel: customized tkg 6.7
  • Proton: Experimental (Bleeding Edge)

@SraamaR
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SraamaR commented Jan 13, 2024

Game works fine with Proton Experimental. I've encountered no problems except for the audio chat which hangs the game shortly after being enabled.

@structnull
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works fine in proton experimental for me in arch (Flatpak steam)

@kisak-valve
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Member

The Finals

Issue transferred from #7405.
@UbuntuGaming posted on 2024-01-13T21:45:05:

Compatibility Report

  • Name of the game with compatibility issues:
  • Steam AppID of the game: 2073850

System Information

I confirm:

  • [] that I haven't found an existing compatibility report for this game.
  • that I have checked whether there are updates for my system available.

Symptoms

  • Crashes once loaded in game after a few minutes, Sometimes seconds.
  • Sometimes crashes on loading in.
  • Alt Tab crashes game if loading map.
  • Audio lightly crackling.
  • Sometimes when it crashes it takes the PC with it. (First game i've seen do this)

-Audio Input/Microphone crashes game (But i don't need this anyway)

steam-2073850.log.zip

Reproduction

Try to play the game on Ubuntu Mantic using Proton Experimental with Ryzen 3600, AMD Radeon 7800 XT.

More Info:

Created this thread as, I'm new (I have no idea if issues go in the same thread or you create new ones) & the issues i'm having seem to be different to everyone elses.

@kisak-valve kisak-valve mentioned this issue Jan 13, 2024
1 task
@taitep
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taitep commented May 1, 2025

@gofman tz?

@synden
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synden commented May 1, 2025

I have problems too. Can play practice a few minutes and then it crashes. I've tried latest GE-Proton 27 and 26 and Proton Experimental and Hotfix

Operating System: EndeavourOS
KDE Plasma Version: 6.3.4
KDE Frameworks Version: 6.13.0
Qt Version: 6.9.0
Kernel Version: 6.14.4-zen1-2-zen
Graphics Platform: Wayland
Processors: AMD Ryzen 7 5600X 6-Core Processor
Motherboard: Gigabyte B550 Aorus Pro V2
Memory: 32 GiB of RAM
Graphics Processor: AMD 9070XT

@BLACK4585
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Can confirm that it works again on newest bleeding-edge.

@Goldstein47
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boys it work now lets goo

@gofman
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gofman commented May 1, 2025

Can confirm that it works again on newest bleeding-edge.

Yeah, this is hopefully fixed with the just updated Proton Experimental bleeding-edge branch, see https://github.com/ValveSoftware/Proton/wiki/Proton-Versions#proton-bleeding-edge for details how to opt-in for it.

@RobotRoss
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Latest bleeding edge has fixed the crashing issue but the mouse losing focus issue is still present, making the game pretty much unplayable (consistently losing fights) because the mouse floats off onto a different window.

@florensie
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Mouse issue is also present in ARC Raiders.

@qvvonk
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qvvonk commented May 1, 2025

Does anybody experiencing and issue with FPS drooping every 2 seconds after the latest proton bleeding edge update?

@Wartybix
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Wartybix commented May 1, 2025

Thanks for today's Proton patch to the game 😁.

I think there may be an issue with the controller on Proton Experimental bleeding edge. About 10 minutes after launching the game, the game stops listening to the controller -- controller input no longer works. After restarting the game, it will listen to the controller again for another 10 minutes, but again, it stops working after that. Just disconnecting and reconnecting the controller via the cable once this happens doesn't work either.

When this happens, the controller input can still be interpreted with evtest -- everything appears normally there... It just seems to be THE FINALS specifically that stops receiving the gamepad signals.

Things I've tried:

  • Rebooting the computer -- doesn't make any difference.
  • Using Steam Input -- doesn't work at all with Steam Input enabled.
  • Using/not using gamescope -- doesn't make any difference.
  • Flipping between Proton Experimental (bleeding-edge) and Proton Hotfix -- the issue is present in both of them.
  • Flipping between Wayland/Xorg GNOME sessions -- doesn't make any difference.

My setup:

  • Arch Linux, up to date.
  • Standard Xbox Series X/S controller via USB cable, using the default kernel driver for Xbox gamepads (I think xpad?). Bluetooth is disabled, so I don't think the issue is to do with different types of connections interfering with one-another.
  • Using the native Arch Linux package of Steam, with Steam itself downloading/managing Proton versions and whatnot.

A slightly annoying bug, as I have no idea whether the issue's fixed or not until I suddenly stop moving mid-match and throw the rest of the game since I'm not good at KB+M 🥴.

Anyway, please let me know if you want more details.

@zandeez
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zandeez commented May 2, 2025

Latest bleeding edge has fixed the crashing issue but the mouse losing focus issue is still present, making the game pretty much unplayable (consistently losing fights) because the mouse floats off onto a different window.

I've had this in other games before I resolved by using gamescope. I'll give it a try later.

@polluxau
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polluxau commented May 2, 2025

With the added hack for steam overlay on EAC EOS games on proton 10 which this one is, when im in the match while picking the character, if i activate the steam overlay and close it my cursor is invisible and i cant get it back till im in the match, i can still click on things its just the cursor is invisible, on KDE Plasma, Cachyos, Proton Hotfix

@sklynic
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sklynic commented May 2, 2025

toggle on and off steam overlay, or use alt+tab to switch focus between window could make cursor visible again; had this once (cannot remember when) and method above works for me

@simifor
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simifor commented May 2, 2025

@Wartybix couldn't repro on my side, at least with plasma wayland. I tried with a dualsense and xbox series x controller separately in two different sessions for around 50 minutes each, they were wired as well (one at a time). Do you have any other different controllers to try and see if it happens to them as well?

@Wartybix
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Wartybix commented May 2, 2025

@Wartybix couldn't repro on my side, at least with plasma wayland. I tried with a dualsense and xbox series x controller separately in two different sessions for around 50 minutes each, they were wired as well (one at a time). Do you have any other different controllers to try and see if it happens to them as well?

Ah okay, thank you for testing. You mentioned you're using Plasma, so maybe using KDE instead of GNOME could fix it? I'll give it a try later today. If that fails, I do have an older Xbox One controller in the cupboard I can try out. This bug only happened to me after the latest update to THE FINALS, and it was working fine before that. I'll update with how it goes.

@Wartybix
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Wartybix commented May 2, 2025

@simifor my update: I tried playing on Plasma (without gamescope), though the issue remains... it doesn't seem to matter which controller I use either -- after a certain amount of time, the game just refuses to listen to any controller connected. Annoying if this bug only affects me -- maybe I need to reinstall Linux or something. In the meantime, I may have to just play this game on my Windows partition.

@blakkd
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blakkd commented May 2, 2025

Does anybody experiencing and issue with FPS drooping every 2 seconds after the latest proton bleeding edge update?

Yes!

@blakkd
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blakkd commented May 2, 2025

From my experiments this is what I found for THE FINALS:

  • Proton 10 beta, Proton latest stable, Proton experimental bleeding-edge, Proton hotfix:

    • no game crash
    • but EAC launching twice, leading to stuttering
  • Proton experimental bleeding-edge-9.0:

    • game crashes after game launch, or even in the lobby
    • no double instance of EAC, so no stuttering, the game runs butter smooth as it should
  • Proton 9.04:

    • game doesn't launch at all
  • Weird textures/blurring issue:

    • isn't Proton-dependent
    • distance level has no effect
    • trees LOD has no effect
    • CNN vs Transformers has no effetc
    • can be a bit mitigated by setting global illumination detail to epic, but remains still

@Callisto95
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Callisto95 commented May 2, 2025

I just installed Proton Hotfix and played 4 games before I had to get off.
I experienced no stuttering, crashes, or texture issues.

I do have a second EAC window though.
"Idle Energy Saving", "Inactive Window Energy Saving", and "Mute Game When Minimized" doesn't work as well.

System

Operating System: Arch Linux
KDE Plasma Version: 6.3.4
KDE Frameworks Version: 6.13.0
Qt Version: 6.9.0
Kernel Version: 6.14.4-2-cachyos (64-bit)
Graphics Platform: Wayland

@blakkd
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blakkd commented May 2, 2025

Replying to #7317 (comment)

I can't try myself with Wayland as display server, but maybe we have a clue here? As I suspect the majority of us run under X11

@s-ka-te-s
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s-ka-te-s commented May 2, 2025

Does anybody experiencing and issue with FPS drooping every 2 seconds after the latest proton bleeding edge update?

yup.. proton ge had no lag before. now after the patch with experimental bleeding edge, it doesnt crash, but its laggy..

is there any news of smoothing out this performance issue created?

@simifor
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simifor commented May 2, 2025

@Wartybix I've seen a similar report from someone suffering gamepad disconnection but on fallout 76 and oblivion (I tried the latter, but no luck there either). So it doesn't seem like you're alone, but it's not clear what's causing the issue.

@s-ka-te-s
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I played a game with the bleeding edge experimental and captured logs to see if it might provide some insight into the massive stuttering. the fps says its high, but the frametime is jumping all over the place (it was not doing this with proton-ge prior to this patch).

Image

steam-2073850.log.zip

Looking forward to a potential fix. This stutter is unbearable.

@blakkd
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blakkd commented May 3, 2025

And imagine you are a flicker guy 😂 Dude I just can't aim

@mikeymop
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mikeymop commented May 3, 2025

Fedora 42
Plasma 6.3 wayland
Mesa 25
Kernel 6.14.4

No issues on experimental or hotfix. Proton 10 I do see the double eac prompt.
Proton 10 the game froze in practice range, but it was steam webhelper that crashed.

@s-ka-te-s
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s-ka-te-s commented May 3, 2025

Replying to #7317 (comment)

i seem to get double eac even on proton experimental bleeding edge or on hotfix.

@Wartybix
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Wartybix commented May 3, 2025

@Wartybix I've seen a similar report from someone suffering gamepad disconnection but on fallout 76 and oblivion (I tried the latter, but no luck there either). So it doesn't seem like you're alone, but it's not clear what's causing the issue.

I've also heard about the same thing happening to a Diablo IV player on Steam Deck. Some people mention a bug in Proton 10 is the cause of this, but that's all I know.

@blakkd
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blakkd commented May 3, 2025

  • Double EAC + stutters every ~2sec still occurring on today's bleeding-edge-latest.
  • Crash still occurring on today's bleeding-edge-9.0.

@izerotwo
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izerotwo commented May 3, 2025

Fedora 42 Plasma 6.3 wayland Mesa 25 Kernel 6.14.4

No issues on experimental or hotfix. Proton 10 I do see the double eac prompt. Proton 10 the game froze in practice range, but it was steam webhelper that crashed.

Same here, I have the double EAC thingy but it doesn't seem to be affecting the performance for me atleast but I do think the performance has dropped a bit (whether that is just finals being finals or something related to the EAC is unknown to me)

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@blakkd
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blakkd commented May 4, 2025

@ivyl I couldn't see anything suspect from your last commits, but I think ea317ca could actually match temporally. Do you think it's fair to consider it's coming from wine side?

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