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Android - Expense - App loads infinitely when trying to add receipt from gallery #61927

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Closed
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lanitochka17 opened this issue May 13, 2025 · 8 comments
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Engineering Reviewing Has a PR in review Weekly KSv2

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@lanitochka17
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lanitochka17 commented May 13, 2025

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Version Number: 9.1.45-0
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail: N/A
Email or phone of affected tester (no customers): [email protected]
Issue reported by: Applause - Internal Team

Action Performed:

  1. Go to staging.new.expensify.com
  2. Go to workspace chat
  3. Tap + > Create expense > Manual
  4. Enter amount > Next
  5. Tap on the receipt modal
  6. Tap gallery icon
  7. Tap Choose from gallery

Expected Result:

Device gallery will open

Actual Result:

App loads infinitely

Workaround:

Unknown

Platforms:

Select the officially supported platforms where the issue was reproduced:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome / Safari
  • MacOS: Desktop
Platforms Tested: On which of our officially supported platforms was this issue tested:
  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence
Bug6830041_1747161023235.Screen_Recording_20250514_022200_Expensify.mp4

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@lanitochka17 lanitochka17 added the DeployBlockerCash This issue or pull request should block deployment label May 13, 2025
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melvin-bot bot commented May 13, 2025

Triggered auto assignment to @jasperhuangg (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

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melvin-bot bot commented May 13, 2025

💬 A slack conversation has been started in #expensify-open-source

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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@jasperhuangg
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Hey @marcaaron @rushatgabhane @jnowakow, I saw https://github.com/Expensify/App/pull/61471/files and I'm wondering if you guys have any idea if it could be related to this issue?

Did removing one of the navigation events put us into this situation?

@jnowakow
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jnowakow commented May 14, 2025

@jasperhuangg any of navigation events weren't removed it that PR. I don't think that PR is related to this issue

@linhvovan29546
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Hi, the root cause is the same here

@trjExpensify
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Going to get fixed with a PR for this and #61951

@francoisl
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Fix confirmed on 9.1.45-17

@francoisl francoisl removed the DeployBlockerCash This issue or pull request should block deployment label May 14, 2025
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