[Due for payment 2025-04-25] QBO - Automatically changes to other option of When to Export

[vincdargento]

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Issue was found while executing QA for PR #57641

Version Number: v9.1.13-0
Reproducible in staging?: Yes
Reproducible in production?: Unable to check
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: N/A
If this was caught during regression testing, add the test name, ID and link from TestRail: #57641
Email or phone of affected tester (no customers): N/A
Issue reported by: Applause Internal Team
Device used: iPhone 11 Pro/ iOS 17.6.1
App Component: Workspace Settings

Action Performed:

Precondition: log in with an account has a workspace connected to QBO and Auto-sync is disabled

1. Open app
2. Open the workspace > Accounting
3. Tap on Advanced
4. Enable Auto-sync
5. Change to another option of When to Export
6. Disable Auto-sync
7. Back to Advanced screen
8. Repeat step 4 to step 7 for a few times

Expected Result:

The selected option of When to Export should be remained

Actual Result:

Automatically change to anther option

Workaround:

Unknown

Platforms:

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

bug.mp4

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Issue Owner

Current Issue Owner: @trjExpensify

[melvin-bot]

Triggered auto assignment to @trjExpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @danieldoglas (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[vincdargento]

@trjExpensify FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors.

[mountiny]

#57641 most likely coming from this @twilight2294 @yuwenmemon @suneox Could you have a look?

[yuwenmemon]

Yeah, we should revert, and then @twilight2294, can you have a look at what's going wrong and correct it?

[trjExpensify]

Agreed!

[mountiny]

Reverted, thanks #58518

[trjExpensify]

@twilight2294 any update?

[twilight2294]

Working on this today!

[trjExpensify]

Great, thanks! Please link the PR when you have it up.

[twilight2294]

@trjExpensify It looks like this regression was a BE issue and was found during PR testing itself, please check this summary for further details,

[trjExpensify]

Thread for the breadcrumbs

[trjExpensify]

Expecting the new PR tomorrow!

[melvin-bot]

@danieldoglas @trjExpensify @twilight2294 this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

[trjExpensify]

@danieldoglas @twilight2294 what's the next step here?

[melvin-bot]

Reviewing label has been removed, please complete the "BugZero Checklist".

[melvin-bot]

The solution for this issue has been 🚀 deployed to production 🚀 in version 9.1.29-10 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

• New Feature: "When to export" selector for auto-sync for Quickbooks Online #58980

If no regressions arise, payment will be issued on 2025-04-25. 🎊

For reference, here are some details about the assignees on this issue:

• @twilight2294 requires payment (Needs manual offer from BZ)

[melvin-bot]

@danieldoglas @trjExpensify @twilight2294 The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed. Please copy/paste the BugZero Checklist from here into a new comment on this GH and complete it. If you have the K2 extension, you can simply click: [this button]

[trjExpensify]

👋 As a regression to another PR, I take it we can close this?

[twilight2294]

Yes good to close!

[twilight2294]

Please close