[HELP] Thingsboard gateway file type storage issue

[sobehard]

Hi, I'm having issue with the file type storage in thingsboard gateway setup. The picture below show the storage log file of the thingsboard gateway. Previously I was using memory type storage setup, and it is working fine for storing offline data and upload all the offline data file when it is back to online. But when I change it to file type storage, there is an issue exist after running for some amount of time. At first, the event storage writer and event storage reader is working fine as there is data storing in the file and pass to the thingsboard server. But after awhile (due to the max_record_setting and max_read_record_count setup), it only perform file writing without read the file. At this time, the thingsboard gateway keep writing new file without passing the incoming data to the thingsboard server.

I was testing on version 2.2.3.2 and 2.2.4.2, both of the version having same issue. May I know how to solve this issue?

Version

• OS: Ubuntu 18.04
• Thingsboard IoT Gateway version 2.2.3.2 & 2.2.4.2
• Python version 3

[imbeacon]

HI @sobehard

Thank you for your interest in ThingsBoard IoT gateway and feedback, I will investigate this and fix it.

[sobehard]

HI @sobehard

Thank you for your interest in ThingsBoard IoT gateway and feedback, I will investigate this and fix it.

Hi, there is another bug in the lastest version of thingsboard gateway that I forgot to mention earlier. In version 2.2.4.2, the thingsboard gateway does not auto reconnect back to the thingsboard server when it is disconnected from the server (due to internet issue / server down).

[imbeacon]

@sobehard

I fixed the issue with auto reconnect, could you try to install version from sources and test it in your environment?

[sobehard]

@sobehard

I fixed the issue with auto reconnect, could you try to install version from sources and test it in your environment?

Alright, will try it out.

[sobehard]

@sobehard

I fixed the issue with auto reconnect, could you try to install version from sources and test it in your environment?

Already tested with the new update, the re-connection issue is resolved. Thanks.

[imbeacon]

@sobehard

Is it resolve the issue with storage read/write?

[sobehard]

@sobehard

Is it resolve the issue with storage read/write?

Nope, the issue is still there with version 2.2.4.2. Below is the screenshot of the file storage test.

[sobehard]

@ZBeacon
Sorry, I think I misunderstand what you mean install version from source. I was using pip3 install to upgrade the thingsboard version to 2.2.4.2 for testing. I getting the same result as the re-connection issue appear again (only work for first time re-connection). May I know how can I test the latest code?

[imbeacon]

@sobehard

To install the latest version, please use this guide.

[sobehard]

@ZBeacon
Alright, will test it out. Thanks for fast response.