Description
Description
xcvrd failed to start on Arista-7260, which results in pmon service failed to start.
Jan 4 02:29:34.281759 str-7260cx3-acs-2 INFO pmon#/supervisord: xcvrd Traceback (most recent call last):
Jan 4 02:29:34.282026 str-7260cx3-acs-2 INFO pmon#/supervisord: xcvrd File "/usr/local/bin/xcvrd", line 8, in <module>
Jan 4 02:29:34.282078 str-7260cx3-acs-2 INFO pmon#/supervisord: xcvrd sys.exit(main())
Jan 4 02:29:34.282078 str-7260cx3-acs-2 INFO pmon#/supervisord: xcvrd File "/usr/local/lib/python3.7/dist-packages/xcvrd/xcvrd.py", line 1376, in main
Jan 4 02:29:34.282091 str-7260cx3-acs-2 INFO pmon#/supervisord: xcvrd xcvrd.run()
Jan 4 02:29:34.282091 str-7260cx3-acs-2 INFO pmon#/supervisord: xcvrd File "/usr/local/lib/python3.7/dist-packages/xcvrd/xcvrd.py", line 1324, in run
Jan 4 02:29:34.282104 str-7260cx3-acs-2 INFO pmon#/supervisord: xcvrd self.init()
Jan 4 02:29:34.282157 str-7260cx3-acs-2 INFO pmon#/supervisord: xcvrd File "/usr/local/lib/python3.7/dist-packages/xcvrd/xcvrd.py", line 1289, in init
Jan 4 02:29:34.282157 str-7260cx3-acs-2 INFO pmon#/supervisord: xcvrd post_port_sfp_dom_info_to_db(is_warm_start, self.stop_event)
Jan 4 02:29:34.282196 str-7260cx3-acs-2 INFO pmon#/supervisord: xcvrd File "/usr/local/lib/python3.7/dist-packages/xcvrd/xcvrd.py", line 486, in post_port_sfp_dom_info_to_db
Jan 4 02:29:34.282196 str-7260cx3-acs-2 INFO pmon#/supervisord: xcvrd post_port_sfp_info_to_db(logical_port_name, int_tbl[asic_index], transceiver_dict, stop_event)
Jan 4 02:29:34.282196 str-7260cx3-acs-2 INFO pmon#/supervisord: xcvrd File "/usr/local/lib/python3.7/dist-packages/xcvrd/xcvrd.py", line 280, in post_port_sfp_info_to_db
Jan 4 02:29:34.282217 str-7260cx3-acs-2 INFO pmon#/supervisord: xcvrd port_info_dict = _wrapper_get_transceiver_info(physical_port)
Jan 4 02:29:34.282275 str-7260cx3-acs-2 INFO pmon#/supervisord: xcvrd File "/usr/local/lib/python3.7/dist-packages/xcvrd/xcvrd.py", line 164, in _wrapper_get_transceiver_info
Jan 4 02:29:34.282289 str-7260cx3-acs-2 INFO pmon#/supervisord: xcvrd return platform_chassis.get_sfp(physical_port).get_transceiver_info()
Jan 4 02:29:34.282363 str-7260cx3-acs-2 INFO pmon#/supervisord: xcvrd File "/usr/lib/python3/dist-packages/arista/utils/sonic_platform/sfp.py", line 110, in get_transceiver_info
Jan 4 02:29:34.282363 str-7260cx3-acs-2 INFO pmon#/supervisord: xcvrd return self._get_sfputil().get_transceiver_info_dict(self._index)
Jan 4 02:29:34.282424 str-7260cx3-acs-2 INFO pmon#/supervisord: xcvrd File "/usr/local/lib/python3.7/dist-packages/sonic_sfp/sfputilbase.py", line 912, in get_transceiver_info_dict
Jan 4 02:29:34.282424 str-7260cx3-acs-2 INFO pmon#/supervisord: xcvrd byte0 = self._read_eeprom_specific_bytes(sysfsfile_eeprom, 0, 1)[0]
Jan 4 02:29:34.282485 str-7260cx3-acs-2 INFO pmon#/supervisord: xcvrd TypeError: 'NoneType' object is not subscriptable
Jan 4 02:29:35.327279 str-7260cx3-acs-2 INFO pmon#/supervisor-proc-exit-listener: Process xcvrd exited unxepectedly. Terminating supervisor...
Steps to reproduce the issue:
1.
2.
3.
Describe the results you received:
pmon service is down because xcvrd failed to start.
Describe the results you expected:
All service should be healthy.
Additional information you deem important (e.g. issue happens only occasionally):
**Output of `show version`:**
SONiC Software Version: SONiC.HEAD.203-ba92a081
Distribution: Debian 10.7
Kernel: 4.19.0-9-2-amd64
Build commit: ba92a081
Build date: Thu Dec 31 02:13:42 UTC 2020
Built by: johnar@jenkins-worker-22
Platform: x86_64-arista_7260cx3_64
HwSKU: Arista-7260CX3-D108C8
ASIC: broadcom
ASIC Count: 1
Serial Number: SSJ17432414
Uptime: 02:37:04 up 14:27, 2 users, load average: 4.34, 3.13, 2.63
Docker images:
REPOSITORY TAG IMAGE ID SIZE
docker-platform-monitor HEAD.203-ba92a081 9122a354b3f7 588MB
docker-platform-monitor latest 9122a354b3f7 588MB
docker-syncd-brcm HEAD.203-ba92a081 5c2940ba09c6 637MB
docker-syncd-brcm latest 5c2940ba09c6 637MB
docker-snmp HEAD.203-ba92a081 58ef68401d0a 431MB
docker-snmp latest 58ef68401d0a 431MB
docker-teamd HEAD.203-ba92a081 ff8c4d7914d5 449MB
docker-teamd latest ff8c4d7914d5 449MB
docker-sonic-mgmt-framework HEAD.203-ba92a081 3c7fae0581dd 604MB
docker-sonic-mgmt-framework latest 3c7fae0581dd 604MB
docker-router-advertiser HEAD.203-ba92a081 83e30d5fae91 390MB
docker-router-advertiser latest 83e30d5fae91 390MB
docker-lldp HEAD.203-ba92a081 c5346ab419e0 430MB
docker-lldp latest c5346ab419e0 430MB
docker-dhcp-relay HEAD.203-ba92a081 8d526a0511ab 397MB
docker-dhcp-relay latest 8d526a0511ab 397MB
docker-database HEAD.203-ba92a081 e39c71a1a2ac 390MB
docker-database latest e39c71a1a2ac 390MB
docker-orchagent HEAD.203-ba92a081 3a2f6b7c84c7 468MB
docker-orchagent latest 3a2f6b7c84c7 468MB
docker-nat HEAD.203-ba92a081 2b8555260901 452MB
docker-nat latest 2b8555260901 452MB
docker-sonic-telemetry HEAD.203-ba92a081 29211dac9791 464MB
docker-sonic-telemetry latest 29211dac9791 464MB
docker-sflow HEAD.203-ba92a081 4ccfc8890955 450MB
docker-sflow latest 4ccfc8890955 450MB
docker-fpm-frr HEAD.203-ba92a081 cf06956fb441 467MB
docker-fpm-frr latest cf06956fb441 467MB
**Attach debug file `sudo generate_dump`:**
```
(paste your output here)
```