Sentry Exporter - Issues are not associated with the correct environment

[HarryJRob]

Component(s)

exporter/sentry

What happened?

Description

Hi all, I am trying to connect a instance of Ory Kratos which produces telemetry in otel format to a self hosted sentry instance using a custom otel collector built using the otel collector builder v0.110.0.

The custom collector is using v0.110.0 of the sentryexporter.

Thank you for your time maintaining this code and any help you can provide!

Steps to Reproduce

1. Run a collector using v0.110.0 of the sentryexporter
2. Send a otel trace generated by Ory kratos to the collector. An example is given below

curl -X "POST" http://localhost:4318/v1/traces -H "Content-Type: application/json" -d @trace.json -i

trace.json
trace.json

3. Observe that the collector does not associate the issue in sentry with the correct environment
   Sentry transaction is associated with the correct environment:
   
   

Issues as part of the transaction are not associated with the correct environment:

Expected Result

The issues in sentry are associated with the environment specified in the otel collector configuration

Actual Result

The issues in sentry are not associated with any environment

Collector version

v0.110.0

Environment information

Environment

OS: Alpine Linux
Compiler(if manually compiled): go 1.23.2

OpenTelemetry Collector configuration

receivers:
  otlp:
    protocols:
      grpc:
        endpoint: 0.0.0.0:4317
      http:
        endpoint: 0.0.0.0:4318

processors:
  batch:

exporters:
  debug:
    verbosity: detailed
  sentry:
    environment: "Development"
    dsn: <sentry-url>

extensions:
  health_check:
    endpoint: 0.0.0.0:13133
  pprof:
    endpoint: 0.0.0.0:55679
  zpages:
    endpoint: 0.0.0.0:1777

service:
  extensions: [health_check, pprof, zpages]
  pipelines:
    traces:
      receivers: [otlp]
      processors: [batch]
      exporters: [sentry]

Log output

None

Additional context

This might be an issue with how Ory is using the otel protocol but unfortunately I'm not experienced enough with tracing to know whether this is the case.

From what I've understood from the sentryexporters source code perhaps this line should also include a mapping of the environment from the sentryexporter config?

[github-actions]

Pinging code owners:

• exporter/sentry: @AbhiPrasad

See Adding Labels via Comments if you do not have permissions to add labels yourself.