Load AMS based on config definition

[elopezanaya]

PR Details

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Id of the task, bug, story or other reference

Description

Include a description of the problem to be solved

• Detected a double load of AMS when debug is declared.
• Detected scenario where startChat is finishing before AMS is loaded, causing disruption when trying to load files , or during reload , files already attached may not be present.
   

Solution Proposed

Detail what is the solution proposed, include links to design document if required or any other document required to support the solution

• Patch to prevent double load
• Patch to prevent start chat to finish before AMS is loaded
• Load AMS only when config is enabled for agent or customer, otherwise do not load it.

SDK needs to ensure AMS is loaded before session starts, the delay in the load needs to be investigated in AMS client

Acceptance criteria

Define what are the conditions to consider the PR has achieved the intended goal

Test cases and evidence

Load AMS in the background : delay 13 seconds for AMS creation

Reload, delay to wait for AMS complete, 12 seconds

Load Widget, AMS not supported , 1,3 seconds to load

Include what tests cases were considered, any evidence of testing for future references, to identify any corner cases, etc

Sanity Tests

• You have tested all changes in Popout mode
• You have tested all changes in cross browsers i.e Edge, Chrome, Firefox, Safari and mobile devices(iOS and Android)
• Your changes are included in the CHANGELOG

A11y

• You have run the Automated Accessibility Check and have no reported issues

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