No notification on receiving messages

[LakshyAAAgrawal]

Just to test it, i sent a message on Riot from a friends phone( which was a riot iOS ) to my phone while my own phone switched off. When I switched my phone on, there was no notification of any message on my phone. When I opened Riot, then it displayed unread message and also an Android notification.

I am using Google play version.

[geromueller]

Happens onmy phone as well. Using:

• googleplay version and currently 0.8.11-dev.
• AOSPExtended on Redmi4X with microG. All other apps work fine, including GCM.

Riot does not even register for Notifications! Uninstalled and cleared data and cache multiple times.

Hi

I just created a github account to confirm this behavior, as all users I have introduced riot to, complain about not receiving notifications after a while. I can provide data for all individual devices used, but I know it's a mix of android and iphone users.

I think a solid notification implementation is key for wider user adoption, as user stop using the app because they basically forget about it :-P.

It would be nice to see this fixed soon, really appreciate the work that is put to into this!

wow i didn't expect this to get picked up so quickly, cool!

[ParitoshBh]

Sharing a common scenario that's happening with me (and those I am inviting to use RIOT).

I am in the middle of moving away from Whatsapp, Signal, etc. and at the same time asking family members to install and start using RIOT (server end is already up and running). Most of the things work pretty well except for notifications. As mentioned above, majority of users end up not getting any sort of notifications from RIOT on their devices (all are android users) and thereby fallback to using the traditional Whatsapp app for sending message or initiating a call.

Even though there's nothing wrong with RIOT app itself but the fact that its presence is sort of lost (in a sense) and it not being able to deliver notifications reliably garners negative points. Note that there's an option to tinker around with Notification Privacy settings (or something along the lines) but the default setup isn't reliable enough.

Please note that I am not trying to downplay what developers are doing and/or trying to do but this is more of pointing out an adoption issue.

[manuroe]

@ganfra, @bmarty , is #2451 the fix for the issue initially described here ( When I switched my phone on, there was no notification of any message on my phone.)?

[rjurga]

This is probably related. I have two phones (LineageOS 15.1, Android 8.1.0, installed through Google Play) with Riot in low detail notifications mode. Neither phone receives notifications at all, and then if Riot is started manually, the backlog of notifications appear at that moment. This is true for text messages, but also for voice calls, the phone doesn't ring at all unless the app is started manually first.

[dvb15]

I have the same on my wife's phone (Meizu m2, Flyme OS v6.2.0.0G, Android 5.1). Even if I left Riot-im running before the phone locks the screen, no notification is played or shown.

Background sync helps, but the messages takes about a minute or two to come... And the voice call too! Heavy load on the servers?

[bmarty]

@manuroe yes, I think so

[bmarty]

Pb is still there...

[bmarty]

To check in next Sprint

[BloodyIron]

Yeah, some of my friends are reporting mixed notifications too.

So, Sprint 13 is when this is going to get baked in? That's going to be a new release of the app?