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I am being asked for passphrase unexpectedly and can't exit the dialog loop #22416

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matrix-org/matrix-js-sdk
#2430
@kittykat

Description

@kittykat

Steps to reproduce

  1. Use Element web for a while, then close tab
  2. Open a new tab, see the Security Key dialog pop up:

Screenshot from 2022-06-01 16-00-13

-> I don't think I should be presented with this dialog right now?

  1. Click "Go Back" because that seems to be the non-destructive exit path, see the cancel dialog:

Screenshot from 2022-06-01 16-00-39element

  1. Click "Cancel" to confirm that I want to exit the flow as I can see decrypted messages in the background.
  2. Get returned to the previous dialog

Outcome

What did you expect?

Continue using the app without having to think about encryption

What happened instead?

I got stuck in a loop. Clicking outside the two dialogs keeps in going round in a loop. Pressing X doesn't close the dialog. Continue is greyed out but looks clickable when I hover over it.

I can't get to the composer or settings to get the app version or do a rageshake.

Operating system

No response

Browser information

Chromium 101.0.4951.64 (Official Build) Arch Linux (64-bit)

URL for webapp

develop.element.io

Application version

No response

Homeserver

No response

Will you send logs?

No

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Labels

A-E2EE-Cross-SigningO-OccasionalAffects or can be seen by some users regularly or most users rarelyS-CriticalPrevents work, causes data loss and/or has no workaroundT-DefectX-Release-BlockerZ-RageshakeHas attached rageshake (not for log submission process)

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