Download button not working sometimes on encrypted files

[chagai95]

Steps to reproduce

No idea

Outcome

Here is What happened:

2021-10-18.12-29-20.mp4

Operating system

Windows

Browser information

Version 93.0.4577.63 (Official Build) (64-bit)

URL for webapp

private server

Homeserver

private server

Will you send logs?

No

[germain-gg]

Could you send logs so that we can try to figure out what's happening

[chagai95]

I refreshed (cache refresh) does it still make sense to send the logs?

[germain-gg]

If you still experience the issue, yes

[chagai95]

No I don't - as seen at the end of the video 😉, the issue is about it happening in the first place

[SimonBrandner]

So I think this might be happening if the app loads to that room and you don't switch out of it. Will test

[SimonBrandner]

So I think this might be happening if the app loads to that room and you don't switch out of it. Will test

Hmm, that doesn't seem to be the case but the user that is experiencing this seems to be able to resolve this by switching in and out of the room. That room is also the room on which Element did load 🤔

[SimonBrandner]

Have rageshaked from that device though I have doubts about the logs being useful :(

[snowc0de]

I have the same issue, I installed it on Linux using the tarball and nginx (the homeserver is matrix.org). I am browsing the website using Firefox, I've tried to hard refresh but the issue is not solved.

My nginx config file follows this template:

server {
	listen 80;
	listen [::]:80;

	server_name domain.tld;

	return 301 https://domain.tld$request_uri;
}

server {
    listen       443 ssl http2;
    listen  [::]:443 ssl http2;
    server_name  domain.tld;

    ssl_certificate /etc/letsencrypt/live/domain.tld/fullchain.pem;
    ssl_certificate_key /etc/letsencrypt/live/domain.tld/privkey.pem;
    ssl_trusted_certificate /etc/letsencrypt/live/domain.tld/fullchain.pem;

    root   /var/www/element;
    index  index.html;

    location = /index.html {
        add_header Cache-Control "no-cache";
    }

    add_header X-Frame-Options SAMEORIGIN;
    add_header X-Content-Type-Options nosniff;
    add_header X-XSS-Protection "1; mode=block";
    add_header Content-Security-Policy "frame-ancestors 'none'";

    error_page   500 502 503 504  /50x.html;
}

[SimonBrandner]

This just happened to me on a file that first was UISI but that then went away, switching to a different room and back fixed the issue. Have rageshaked