Notifications label in room list is confusing

[nadonomy]

Left: Production. Right: Develop.

The tweak on develop relabelling 'Use default' to 'Global' is confusing in practise. In context, 'Global' seems like a type of notification and causes me to pause and think.

@gaelledel what could we do to tweak? Is there something we could do where we use a more predictable term in the context menu on the room list, and add some micro copy to Settings to aid?

[gaelledel]

Default doesn't work either as these are really more based on user's own decisions. So as an alternative I suggest:

In the contextual menu: Custom/Customised, Personalised, or Selective

In the core settings: Custom notifications, Personalised notifications, Selective notifications

[gaelledel]

I have a preference for the word Custom if you'd ask me. Let me know so I can let the devs know

[SimonBrandner]

Custom sounds even more confusing to me, tbh. I would expect a modal to appear which would let me configure per-room keywords or whatever, which isn't the thing I should expect at all

[nadonomy]

@gaelledel I don't think Custom is appropriate as this is the default selection for everyone.

Default doesn't work either as these are really more based on user's own decisions.

This is the out of the box, starting, choice though so isn't based on any user's own decisions. If users do delve into Settings to tweak they can carry that cognitive load forward, but for this interaction we should optimise for it to make sense for (1) new users and (2) committed users who in this context want to override their default/account settings for a specific room quickly and at a glance.

What else could we do?

[t3chguy]

In the long term, with the FTUE Notifications project this'll improve to have very similarly named interactions between Settings > Notifications and the Room notifications override context menu but with push rules that's prohibitively complex and flakey to do

[nadonomy]

@dbkr btw would be good to tag/flag this as a release blocker ahead of Tuesdays RC (not sure of the best way/which board to do that in?).

It'll be trivial to implement once we have clarity on the right copy, but would be a shame for this to slip to production as is.

[gaelledel]

Have told development to revert back to original terminology

[t3chguy]

@nadonomy that is just a label in GH ^