Bot randomly exiting process or going offline/unresponsive

[NeonWizard]

Which package is this bug report for?

discord.js

Issue description

After around 5-6 hours of running, my discord bot decides to randomly exit with an exit code of 0. There is nothing in my code that should cause that, and adding a debug event listener shows the bot failing around a websocket reacquisition near the 6 hour mark.

I have tried running my bot with typescript, I've tried compiling the code to javascript and running that, I've tried packaging it as a docker container and running that locally, I've tried packing it as a docker container and running that on my production server. Every environment and method results in the same issue.

Bot code

https://github.com/NeonWizard/sockbot-discord

Logs

[WS => Shard 0] Heartbeat acknowledged, latency of 86ms.
[WS => Shard 0] [HeartbeatTimer] Sending a heartbeat.
[WS => Shard 0] Heartbeat acknowledged, latency of 89ms.
[WS => Shard 0] [HeartbeatTimer] Sending a heartbeat.
[WS => Shard 0] Heartbeat acknowledged, latency of 85ms.
[WS => Shard 0] [HeartbeatTimer] Sending a heartbeat.
[WS => Shard 0] Heartbeat acknowledged, latency of 83ms.
[WS => Shard 0] [HeartbeatTimer] Sending a heartbeat.
[WS => Shard 0] Heartbeat acknowledged, latency of 84ms.
[WS => Shard 0] [RECONNECT] Discord asked us to reconnect
[WS => Shard 0] [DESTROY]
    Close Code    : 4000
    Reset         : false
    Emit DESTROYED: true
[WS => Shard 0] Clearing the heartbeat interval.
[WS => Shard 0] [WebSocket] Destroy: Attempting to close the WebSocket. | WS State: OPEN      
[WS => Shard 0] [WebSocket] Close: Tried closing. | WS State: CLOSING
[WS => Shard 0] [WebSocket] Adding a WebSocket close timeout to ensure a correct WS reconnect.
        Timeout: 5000ms
[WS => Shard 0] [WebSocket] Clearing the close timeout.
[WS => Shard 0] [WebSocket] Close Emitted: false
[WS => Shard 0] [WebSocket] did not close properly, assuming a zombie connection.
Emitting close and reconnecting again.
[WS => Shard 0] [CLOSE]
    Event Code: 1011
    Clean     : false
    Reason    : INTERNAL_ERROR
[WS => Shard 0] Session id is present, attempting an immediate reconnect...
[WS => Shard 0] [CONNECT]
    Gateway    : wss://gateway.discord.gg/
    Version    : 10
    Encoding   : json
    Compression: none
[WS => Shard 0] Setting a HELLO timeout for 20s.
[WS => Shard 0] [CONNECTED] Took 146ms
[WS => Shard 0] Clearing the HELLO timeout.
[WS => Shard 0] Setting a heartbeat interval for 41250ms.
[WS => Shard 0] [RESUME] Session REDACTED, sequence 51
[WS => Shard 0] [RESUMED] Session REDACTED | Replayed 1 events.       
[WS => Shard 0] [ResumeHeartbeat] Sending a heartbeat.
[WS => Shard 0] Heartbeat acknowledged, latency of 88ms.
[WS => Shard 0] Clearing the heartbeat interval.
[WS => Shard 0] [CLOSE]
    Event Code: 4000
    Clean     : true
    Reason    :
[WS => Shard 0] Session id is present, attempting an immediate reconnect...
[WS => Shard 0] An open connection was found, attempting an immediate identify.
[WS => Shard 0] [RESUME] Session REDACTED, sequence 52
root@ruby:/home/spooky#

Code sample

https://github.com/NeonWizard/sockbot-discord

Package version

discord.js@14.1.2

Node.js version

v16.16.0, typescript@4.7.4

Operating system

Windows (WSL), Linux (Ubuntu), Docker (node:lts-alpine)

Priority this issue should have

High (immediate attention needed)

Which partials do you have configured?

No Partials

Which gateway intents are you subscribing to?

Guilds, GuildMessages, GuildMessageReactions, MessageContent

I have tested this issue on a development release

No response

[zLupa]

Having the same error, some logs:

[adam-a]

Having the same issue here :/

[zLupa]

Having the same issue here :/

I still haven't found the issue, it's driving me crazy.
I'll try to roll back to some commits to see if it fixes it.

[budsta95]

Are you self hosting or is your bot running in the cloud somewhere? Asking because I have 3 bots all running the same source code, 2 run on a raspberry pi and 1 runs in repl.it. Only the one on repl is the one that gets this "Discord asked us to reconnect" debug event.

[NeonWizard]

budsta95

As specified in my ticket, I've ran in multiple environments and with multiple methods, with the same result.

• Locally (WSL)
  • Running typescript directly with tsc
  • Compiling typescript and running the JS directly
  • Compiling typescript, bundling into docker container running node:lts-alpine, executing container
• Production server (Ubuntu 20.04)
  • Running same docker container from local

[zLupa]

Running on Oracle Cloud with Docker, but the error also occurs on the host machine.
I'll try to test another cloud to see if it occurs.

[AsylumOfDeads]

Same error

:[WS => Shard 0] [RECONNECT] Discord asked us to reconnect
[WS => Shard 0] [DESTROY]
    Close Code    : 4000
    Reset         : false
    Emit DESTROYED: true
1[WS => Shard 0] Clearing the heartbeat interval.
Y[WS => Shard 0] [WebSocket] Destroy: Attempting to close the WebSocket. | WS State: OPEN
F[WS => Shard 0] [WebSocket] Close: Tried closing. | WS State: CLOSING
_[WS => Shard 0] [WebSocket] Adding a WebSocket close timeout to ensure a correct WS reconnect.
        Timeout: 5000ms
8[WS => Shard 0] [WebSocket] Clearing the close timeout.
[WS => Shard 0] [CLOSE]
    Event Code: 4000
    Clean     : true
    Reason    : 
L[WS => Shard 0] Session id is present, attempting an immediate reconnect...
[WS => Shard 0] [CONNECT]
+    Gateway    : wss://gateway.discord.gg/
    Version    : 10
    Encoding   : json
    Compression: none
1[WS => Shard 0] Setting a HELLO timeout for 20s.
&[WS => Shard 0] [CONNECTED] Took 50ms
,[WS => Shard 0] Clearing the HELLO timeout.
:[WS => Shard 0] Setting a heartbeat interval for 41250ms.
Q[WS => Shard 0] [RESUME] Session 5853808d345fb8a36a01cc64490a424c, sequence 1723
4[WS => Shard 0] [INVALID SESSION] Resumable: false.
@[WS => Shard 0] Failed to connect to the gateway, requeueing...
@[WS => Manager] Shard Queue Size: 1; continuing in 5 seconds...
P[WS => Shard 0] An open connection was found, attempting an immediate identify.
9[WS => Shard 0] [IDENTIFY] Shard 0/1 with intents: 33283
1[WS => Shard 0] Clearing the heartbeat interval.
[WS => Shard 0] [CLOSE]
    Event Code: 4004
    Clean     : true
'    Reason    : Authentication failed.
%[WS => Shard 0] AuthenticationFailed
�[WS => Manager] Couldn't reconnect or fetch information about the gateway. Error [TokenInvalid]: An invalid token was provided.
C[WS => Manager] Possible network error occurred. Retrying in 5s...

[NeonWizard]

@AsylumOfDeads

Same error

Slightly different error. You're exiting with an error and "Authentication failed". If you check my logs there is no raised error or authentication failure. It just exits silently. I believe these are two distinct bugs.

[skyhancloud]

same

[zLupa]

Running on Oracle Cloud with Docker, but the error also occurs on the host machine. I'll try to test another cloud to see if it occurs.

I have been running my bot for the past 4 days without silent disconnects, it would be 7 days, but I restarted it and didn't disconnect yet, but it still has some "INTERNAL_ERRORS" in the logs. I'll keep monitoring.

And btw, I moved my instance to another region, currently in UK.