Update check failed: TLS initialization failed

[Leathaface1982]

Hello! First I would like to thank you for all your hard work here, you've really out out an amazing program. I would like to preface this issue with the fact that I am just a user, not a programmer so maybe the issue will seem clear as day to some but to me not at all.

So I used the last version for a long time with no issues and when I downloaded the new version, when I start it up I get the error message

Update check failed: TLS initialization failed.

Where do I go from here?

[brianuuu]

make sure you downloaded all the .dll files, don't just replace the AutoControllerHelper.exe
You are getting this error because you are missing libcrypto-1_1.dll and libssl-1_1.dll

[Leathaface1982]

I downloaded the entire .zip

Edit: they are both present in the folder as well.

[brianuuu]

hmm interesting, you might have to install OpenSSL manually then, I'm not sure why the dll is not working for you
http://slproweb.com/products/Win32OpenSSL.html

[brianuuu]

alternatively, you might be missing the C++ redistributable
https://support.microsoft.com/en-gb/help/2977003/the-latest-supported-visual-c-downloads