[Camera Support]: Reolink CX810 not stable #14545
Replies: 17 comments 60 replies
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you may want to see if there are any firmware updates for the camera |
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I have a similar issue. |
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I do have issues with the CX810 regarding the review/playback of the clips. On the left a screenshot of the codec of CX410 and on the right CX810. When playing back the recordings of the CX410 I get to them within 10s. Not sure if this is related, but I have also tried the tips written here: https://www.reddit.com/r/frigate_nvr/comments/1ak5j2q/frigate_with_reolink_cameras_using_rtsp_and/ The CX810 had H265 instead of H264 perhaps this is related to your issues as well |
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Looking at your config you are putting a lot of extra load on the processor by applying the detect role to the main 4K stream. Not sure if soneone else has already mentioned that. Does your camera support a sub stream? if so use that for the detect stream i have mine set to 680x420 4 FPS as this is all that is needed for detection and motion. I am a Reolink users also but all my cameras are the E1 models Outdoor, PT, Zoom, Doorbell |
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Resurrecting this thread, will the CX810 be eventually fully supported by Frigate? Was possibly looking to setup a Frigate instance with one of these as they suit my needs and budget. |
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How do you reduce the resolution in frigate for detection? Can you still
record in full resolution?
…On Sat, 31 May 2025, 06:27 dskvml, ***@***.***> wrote:
Joining in here - I have just deployed Frigate and a CX810 - and noticed
the sub-stream is extremely small and can't be changed. I'm having zero
luck detecting my dog (important).
i use the CX810 with the main stream for detection an then scale it down
to 1920x1080 via frigate settings. That might be an option for you,
depending on your camera position and your hardware
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Thank you so much
…On Sat, 31 May 2025, 07:34 Nicolas Mowen, ***@***.***> wrote:
Just set the resolution in detect
detect:
width: 1280
height: 720
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Can you confirm you get no stutter? I've replicated the config changes suggested above, but I get stutter every few seconds in Frigate (no stutter using the Reolink web app). |
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I personally cannot get the Reolink cameras to stop stuttering every so many seconds. There is some kind of issues with their cameras. I really wish Reolink would figure this crap out. They don't care as their cameras work with their stuff and that is all that matter to them. I have worked with a technical sales specialist for over a year to get H.264 firmware and H.265 and both do the same thing. Message their support and let them know you are having this issue and maybe the more that complain the more chances are they will fix it |
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Oh wow. I thought it was my machine that had issues with play back and the
stuttering, and I put it down to the fact the footage was clear on their
app so it must be my end.
I've tried viewing on a Windows and Linux machine with browsers and VLC.
…On Thu, 12 June 2025, 03:14 MrCaspan, ***@***.***> wrote:
I personally cannot get the Reolink cameras to stop stuttering every so
many seconds. There is some kind of issues with their cameras. I really
wish Reolink would figure this crap out. They don't care as their cameras
work with their stuff and that is all that matter to them. I have worked
with a technical sales specialist for over a year to get H.264 firmware and
H.265 and both do the same thing. Message their support and let them know
you are having this issue and maybe the more that complain the more chances
are they will fix it
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I have PoE also, so bandwidth shouldn't be an issue, I always just blamed
my host machine.
Is it a h265 issue?
…On Thu, 12 June 2025, 06:46 MrCaspan, ***@***.***> wrote:
Yeah I did everything like opening the RTSP stream in VLC also and noticed
the issue, I even went to POE and hardline to each camera as I thought it
was a Wifi issue, same issue persists
Here is my thread on this with the team here
#11082 <#11082>
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Just a tip but I use RTMP streams in go2rtc without ffmpeg prefix. then I use the restreams in frigate. I find that the RTMP streams are stable for reolink - on my POE cameras I have not had a single issue in the logs and my camera uptime is over a month now. I turned off the auto reboot on them. |
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I just tried using neolink and my streams are perfect in Frigate now. I'd rather not have to use it but never mind. I'm still speaking with the Reolink "Senior Support team"... |
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Hi All; I tired RTSP to Go2RTC within Frigate and I had constant issues with the streams dropping out. I also tried Neolink with zero improvements, same again, streams dropping in and out. What did work was using the http-flv from reolink into go2rtc within Frigate, and running detect/record on the go2rtc stream. My recorded and streams are viewable now without stuttering. http and flv need to be enabled within the Reolink Cameras.
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I missed that bit, in saying that I did reduce the resolution of the
biggest one I think.
CX810
CX410
RLC1212A
Doorbell (white)
…On Wed, 18 June 2025, 23:20 MrCaspan, ***@***.***> wrote:
what camera do you have again? This only seems to work on the lower res
cameras according to frigates documentation
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i use Scrypted to rebroadcast the stream from Reolink , lower resolution for detect, highest resolution (h.265) for record. it works very well and very soild to me. TBH, i almost forget it exist. |
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@NickM-27 So I am being told by my handler at Reolink they they are very eager to get Reolink cameras working with frigate. They are asking for an email address of someone to get this solved. Would you be willing to be this contact. Sounds like Reolink wants to fix these issues! and I want to make it happen :) let me know! |
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Describe the problem you are having
Every now and then I get this:

and it crash the stream for some time
(it is Ingresso)
Version
0.14.1-f4f3cfa
What browser(s) are you using?
Chrome 130.0.6723.70
Frigate config file
Relevant Frigate log output
Relevant go2rtc log output
FFprobe output from your camera
Frigate stats
Operating system
UNRAID
Install method
Docker CLI
Object Detector
Coral
Network connection
Wired
Camera make and model
Reolink CX 810
Screenshots of the Frigate UI's System metrics pages
Any other information that may be helpful
No response
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