✨ [source-zendesk-support] Fix the fields data type to include the id and value

[mohamagdy]

Set the JSON data type type of fields field items in Zendesk Support Tickets API

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Name	Status	Preview	Comments	Updated (UTC)
airbyte-docs	✅ Ready (Inspect)	Visit Preview	💬 Add feedback	Apr 25, 2024 0:51am

[marcosmarxm]

@mohamagdy please update the pull request description. Can you link the Zendesk documentation showing the field is valid? Did you run tests confirming the API actually return these values?

[mohamagdy]

@marcosmarxm thanks for taking a look into this PR. Unfortunately, I can't find the fields field in Zendesk documentation here https://developer.zendesk.com/api-reference/ticketing/tickets/tickets/#json-format. And yes, I can see the fields field returned from the API. What I noticed is that the values of the custom_fields and fields are the same (maybe this was for my case only). Maybe the fields and custom_fields are aliases, not sure 😕

[marcosmarxm]

@mohamagdy any chance to contact Zendesk to make clear this distinction? Would be quite helpful if you could this :)

[mohamagdy]

@marcosmarxm I asked Zendesk Customer Service and they pointed me to this page https://support.zendesk.com/hc/en-us/articles/4408886739098-About-ticket-fields saying that the fields field should contain the Standard Fields but the custom_fields should contain the Custom Fields.

[marcosmarxm]

Small change than ready to go.

[lazebnyi]

lgtm

After @marcosmarxm approve can be merged