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fix: #36023 - Omnichannel widget fails to show new messages #36076

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fix: #36023 - Omnichannel widget fails to show new messages #36076

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7bc0879
Added reconnect upon client side timeout for the ddp-client used by t…
preeder May 26, 2025
33f7225
Merge branch 'RocketChat:develop' into develop
preeder May 26, 2025
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9 changes: 9 additions & 0 deletions packages/ddp-client/src/livechat/LivechatClientImpl.ts
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Original file line number Diff line number Diff line change
Expand Up @@ -376,6 +376,13 @@ export class LivechatClientImpl extends DDPSDK implements LivechatStream, Livech

const timeoutControl = TimeoutControl.create(ddp, connection);

//reconnect after a pause upon timeout
timeoutControl.on('timeout', () => {
setTimeout(() => {
connection.connect();
}, 5000);
});

const rest = new RestClient({ baseUrl: url.replace(/^ws/, 'http') });

const sdk = new LivechatClientImpl(connection, stream, account, timeoutControl, rest);
Expand All @@ -386,6 +393,8 @@ export class LivechatClientImpl extends DDPSDK implements LivechatStream, Livech
}
});



return sdk;
}
}
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