At CustomGPT, the security of our systems, products, and services is of utmost importance. We take security seriously and encourage responsible reporting of any security vulnerabilities you may encounter.

Please contact the CustomGPT support team directly at [email protected]. We prioritize the confidentiality of your communication and encourage detailed reporting of any findings, which helps us in resolving issues more effectively.

We value the efforts of security researchers and enthusiasts who assist in maintaining the security of our technologies. If you have identified a security issue, please observe the following guidelines for responsible disclosure:

• Provide us with a reasonable amount of time to address the vulnerability before any public disclosure.
• Refrain from accessing or modifying user data without explicit permission of the owner.
• Avoid degradation of our services.

For security issues that do not pertain directly to CustomGPT products but are related to our corporate services or infrastructure, please use the same contact [email protected]. This helps streamline our response and ensures all security matters are addressed appropriately.

Information on our detailed security policy can be found at our CustomGPT Security Policy page. Also feel free to look at our Trust Center to learn about our certifications. For any further questions or concerns regarding our security practices, please reach out to [email protected]. Thank you for helping us keep our technologies and services secure.