Audio will not play through headphones

[dban532]

Describe the bug:
The latest Daily Build will not play audio through the headphones when plugged in.

Steps to reproduce the behavior:

1. Make Sure the Audio Preference is set to "Default"
2. Plug in Headphones (It really does not matter if they are plugged in before launch or after - hint from an old bug a few years ago)
3. Launch Openshot
4. Have at least 1 video that has audio in it; on the timeline
5. Play Preview
6. Sound will only come out of the speakers
7. Check Windows Control Panel>Hardware and Sound>Sound>Manage Audio devices. With Headphones plugged in, they should be (and are), marked as "Default Device"

Expected behavior:
When the headphones are plugged in, I expect sound to come through the headphones. When disconnected, I expect sound to come from the speakers.

System Details:

• OpenShot Version: OpenShot-v3.3.0-daily-13379-76d6a9a7-8d9fd63a
• Operating System / Distro: Windows 11 Home 24H2 Build 26100.3194
• Lenovo Legion 5i
• Intel i9-14900HX
• 32GB DDR5
• Nvidea RTX 4070 laptop
• External monitor Dell SE222H, 1920x1080p,60Hz, connected via HDMI, output is from Nvidea 4070
• Speaker Drivers Realtek High Definition Audio (SST) 6.0.9679.1 5/7/24
• • Allow applications to take exclusive control....ON
• • Give exclusive mode applications priority...ON
• • Allow hardware acceleration...ON
• • Enable audio enhancements...OFF

Log Files:
libopenshot.zip
openshot.zip
openshot-qt.zip

Exception / Stacktrace:
If you are experiencing a crash or strange output on the command line, please attach a small snippet of the exception here, but please keep it as small as possible (for readability).

Screenshots: (Optional)
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[Colorjet3]

1. OpenShot sometimes struggles with headphones.
2. It definitely matters when to plug/unplug an audio device. Never do it while Openshot is open/running. It does not handle changes like that gracefully.
3. If you let your computer go to sleep while Openshot is open, then upon waking up the audio will stop working until you restart OpenShot.
4. Close OpenShot.
5. Plug your headphones.
6. Make a backup of c:\users\username.openshot_qt folder.
7. Delete c:\users\username.openshot_qt folder.
8. Start OpenSHot and test audio. If still having issues continue with step 9.
9. With your headphones plugged in, start OpenShot and test the audio. If not audio then try this:
   a. Go to Edit | Preferences | Preview tab and change the "Playback Audio Device" from Default to "WindowsAudio: yourheadphone". Restart OpenShot and see if the audio works. if not, go to step 9.b.
   b. Go to Edit | Preferences | Preview tab and change the "Playback Audio Device" to "DirectSound: yourheadphone". Restart OpenShot and see if the audio works.

[dban532]

Thanks for such a quick response. I have tried all of your suggestions and they all failed.  No configuration seems to get output through the headphones.The current version that I am running (Openshot-v3.3.0-daily-13379-76d6a9a7-8d9fd63a) is on the new machine.  I have the Openshot-v3.3.0-release-13186-621eb57a-6c4ada06| official.  running on the old machine. The old machine works perfectly, the new machine, not so much.  Somehow, I have to believe that this has something to do with the Nvidea 4070 card configuration in the Nvidea Control Panel, since all output through HDMI to the monitor is through that card.  I did try running just on the laptop screen, which by default, does not use the graphics card,  still the audio will only play through the speakers. I have attached a pdf that documents the steps with screen shots.  I look forward to additional feedback. - Dave B On Thursday, March 6, 2025 at 08:56:47 PM EST, Colorjet3 ***@***.***> wrote: - OpenShot sometimes struggles with headphones. - It definitely matters when to plug/unplug an audio device. Never do it while Openshot is open/running. It does not handle changes like that gracefully. - If you let your computer go to sleep while Openshot is open, then upon waking up the audio will stop working until you restart OpenShot. - Close OpenShot. - Plug your headphones. - Make a backup of c:\users\username.openshot_qt folder. - Delete c:\users\username.openshot_qt folder. - Start OpenSHot and test audio. If still having issues continue with step 9. - With your headphones plugged in, start OpenShot and test the audio. If not audio then try this: a. Go to Edit | Preferences | Preview tab and change the "Playback Audio Device" from Default to "WindowsAudio: yourheadphone". Restart OpenShot and see if the audio works. if not, go to step 9.b. b. Go to Edit | Preferences | Preview tab and change the "Playback Audio Device" to "DirectSound: yourheadphone". Restart OpenShot and see if the audio works. — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: ***@***.***> Colorjet3 left a comment (OpenShot/openshot-qt#5717) - OpenShot sometimes struggles with headphones. - It definitely matters when to plug/unplug an audio device. Never do it while Openshot is open/running. It does not handle changes like that gracefully. - If you let your computer go to sleep while Openshot is open, then upon waking up the audio will stop working until you restart OpenShot. - Close OpenShot. - Plug your headphones. - Make a backup of c:\users\username.openshot_qt folder. - Delete c:\users\username.openshot_qt folder. - Start OpenSHot and test audio. If still having issues continue with step 9. - With your headphones plugged in, start OpenShot and test the audio. If not audio then try this: a. Go to Edit | Preferences | Preview tab and change the "Playback Audio Device" from Default to "WindowsAudio: yourheadphone". Restart OpenShot and see if the audio works. if not, go to step 9.b. b. Go to Edit | Preferences | Preview tab and change the "Playback Audio Device" to "DirectSound: yourheadphone". Restart OpenShot and see if the audio works. — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: ***@***.***>

[Colorjet3]

Most likely you are right about the Nvidia card and audio related issue. OpenShot even sturggles with hardware acceleration with NVIDIA cards and currently if you enable hardware acceleration in Edit | Preferences | Performance tab you will experience even more issues so it is absolutely recommended that you do NOT enable/change Performance tab settings.

This is something that requires the lead developer to look into (@jonoomph )

[dban532]

Thanks, I will wait for an answer. Here is the Use Case:  I typically have 5 tracks on the timeline. 2 of them are audio tracks, the other 3 are video clips. During editing, most of the volume is set to Zero and Keyframes are used to raise the volume to hear speech from one (or more) of the video channels. Simultaneously, a keyframe is used on 1 or more of the audio tracks to reduce the volume during those sections of speech. Just using speakers, it becomes difficult to impossible to match the keyframes and adjust the volumes accordingly. Then, just with audio, I often use L cuts and J cuts,  trying to do the overlaps with speakers and not headphones is really difficult. Hope that helps. Dave BSent from my iPhoneOn Mar 8, 2025, at 1:28 PM, Colorjet3 ***@***.***> wrote: Most likely you are right about the Nvidia card and audio related issue. OpenShot even sturggles with hardware acceleration with NVIDIA cards and currently if you enable hardware acceleration in Edit | Preferences | Performance tab you will experience even more issues so it is absolutely recommended that you do NOT enable/change Performance tab settings. This is something that requires the lead developer to look into ***@***.*** )—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: ***@***.***> Colorjet3 left a comment (OpenShot/openshot-qt#5717) Most likely you are right about the Nvidia card and audio related issue. OpenShot even sturggles with hardware acceleration with NVIDIA cards and currently if you enable hardware acceleration in Edit | Preferences | Performance tab you will experience even more issues so it is absolutely recommended that you do NOT enable/change Performance tab settings. This is something that requires the lead developer to look into ***@***.*** ) —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: ***@***.***>