Objective:- Vrinda Store wants to create an annual sales report for 2022 such that, Vrinda store can understand their customers and grow more sales in 2023.
Sample Questions:-
- Compare the sales and orders using single chart
- Which months got the highest sales and orders?
- Who purchased more- Men or Women in 2022?
- What are different order status in 2022?
- List top 5 states contributing to the sales?
- Relation between age and gender based on number of sales
- Which channel is contributing to maximum sales?
- Highest selling category?
Steps:- Data cleaning:- In this step, we checked for inconsistencies, null values and dupliactes. And we found that the data was inconsistent, so we fixed it.
Data preprocessing:- Here, we created two extra columns. First, we created a column named 'Age Group' and the condition for this column was " if age>=50 then the age group value is senior, if 50>age>=30 then the age group value is Adult , else age group value is Teenager ". Next, we created 'Month' column and we extracted month from 'Date' column.
Data analysis:- We used statistical tools and visualization techniques to understand the underlying patterns, relationships, and trends in the data.
Building interactive dashboard:- We combined all the charts in a single sheet and then added 3 slicers (slicer_1 : Month, slicer_2 : Channel, slicer_3: Category)
Insights:-
- March month has the highest sales.
- Women purchased more in 2022 i.e., women are more likely to buy compared to men (~65%)
- The different order status are Delivered-92%, Refunded-2%, Returned-3%, Cancelled-3%
- The top 5 states contributing to sales are Maharashtra, Karnataka, Uttar Pradesh, Telangana, Tamil Nadu.
- The relation between age and gender based on number of orders is that adult age group(30-49 years) has maximum contribution (~50%)
- Amazon, Flipkart and Myntra channels had maximum contribution (~80%)
Next steps/conclusion to improve Vrinda store sales:- Target women customers of age group (30-49 years) living in Maharashtra, Karnataka, and UP by showing ads/offers/coupons available on Amazon, Flipkart and Myntra.