samples: migrate code from googleapis/java-contact-center-insights

contact-center-insights/pom.xml

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+<?xml version='1.0' encoding='UTF-8'?>
+<project xmlns="http://maven.apache.org/POM/4.0.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://maven.apache.org/POM/4.0.0 http://maven.apache.org/xsd/maven-4.0.0.xsd">
+  <modelVersion>4.0.0</modelVersion>
+  <groupId>com.example.contactcenterinsights</groupId>
+  <artifactId>contact-center-insights-snippets</artifactId>
+  <packaging>jar</packaging>
+  <name>Google CCAI Insights Snippets</name>
+  <url>https://github.com/GoogleCloudPlatform/java-docs-samples/tree/main/contact-center-insights</url>
+
+  <!--
+    The parent pom defines common style checks and testing strategies for our samples.
+    Removing or replacing it should not affect the execution of the samples in anyway.
+  -->
+  <parent>
+    <groupId>com.google.cloud.samples</groupId>
+    <artifactId>shared-configuration</artifactId>
+    <version>1.2.0</version>
+  </parent>
+
+  <properties>
+    <maven.compiler.target>1.8</maven.compiler.target>
+    <maven.compiler.source>1.8</maven.compiler.source>
+    <project.build.sourceEncoding>UTF-8</project.build.sourceEncoding>
+  </properties>
+
+  <dependencies>
+    <!-- TODO: switch to libraries-bom after this artifact is included -->
+    <dependency>
+      <groupId>com.google.cloud</groupId>
+      <artifactId>google-cloud-contact-center-insights</artifactId>
+      <version>2.3.9</version>
+    </dependency>
+
+    <dependency>
+      <groupId>junit</groupId>
+      <artifactId>junit</artifactId>
+      <version>4.13.2</version>
+      <scope>test</scope>
+    </dependency>
+    <dependency>
+      <groupId>com.google.truth</groupId>
+      <artifactId>truth</artifactId>
+      <version>1.1.3</version>
+      <scope>test</scope>
+    </dependency>
+    <dependency>
+      <groupId>com.google.cloud</groupId>
+      <artifactId>google-cloud-bigquery</artifactId>
+      <version>2.17.1</version>
+      <scope>test</scope>
+    </dependency>
+    <dependency>
+      <groupId>com.google.cloud</groupId>
+      <artifactId>google-cloud-pubsub</artifactId>
+      <version>1.120.20</version>
+      <scope>test</scope>
+    </dependency>
+  </dependencies>
+</project>

contact-center-insights/src/main/java/com/example/contactcenterinsights/CreateAnalysis.java

@@ -0,0 +1,51 @@
+/*
+ * Copyright 2021 Google Inc.
+ *
+ * Licensed under the Apache License, Version 2.0 (the "License");
+ * you may not use this file except in compliance with the License.
+ * You may obtain a copy of the License at
+ *
+ * http://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing, software
+ * distributed under the License is distributed on an "AS IS" BASIS,
+ * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+ * See the License for the specific language governing permissions and
+ * limitations under the License.
+ */
+
+package com.example.contactcenterinsights;
+
+// [START contactcenterinsights_create_analysis]
+
+import com.google.cloud.contactcenterinsights.v1.Analysis;
+import com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient;
+import java.io.IOException;
+
+public class CreateAnalysis {
+
+  public static void main(String[] args) throws Exception, IOException {
+    // TODO(developer): Replace this variable before running the sample.
+    String conversationName =
+        "projects/my_project_id/locations/us-central1/conversations/my_conversation_id";
+
+    createAnalysis(conversationName);
+  }
+
+  public static Analysis createAnalysis(String conversationName) throws Exception, IOException {
+    // Initialize client that will be used to send requests. This client only needs to be created
+    // once, and can be reused for multiple requests. After completing all of your requests, call
+    // the "close" method on the client to safely clean up any remaining background resources.
+    try (ContactCenterInsightsClient client = ContactCenterInsightsClient.create()) {
+      // Construct an analysis.
+      Analysis analysis = Analysis.newBuilder().build();
+
+      // Call the Insights client to create an analysis.
+      Analysis response = client.createAnalysisAsync(conversationName, analysis).get();
+      System.out.printf("Created %s%n", response.getName());
+      return response;
+    }
+  }
+}
+
+// [END contactcenterinsights_create_analysis]

contact-center-insights/src/main/java/com/example/contactcenterinsights/CreateConversation.java

@@ -0,0 +1,78 @@
+/*
+ * Copyright 2021 Google Inc.
+ *
+ * Licensed under the Apache License, Version 2.0 (the "License");
+ * you may not use this file except in compliance with the License.
+ * You may obtain a copy of the License at
+ *
+ * http://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing, software
+ * distributed under the License is distributed on an "AS IS" BASIS,
+ * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+ * See the License for the specific language governing permissions and
+ * limitations under the License.
+ */
+
+package com.example.contactcenterinsights;
+
+// [START contactcenterinsights_create_conversation]
+
+import com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient;
+import com.google.cloud.contactcenterinsights.v1.Conversation;
+import com.google.cloud.contactcenterinsights.v1.ConversationDataSource;
+import com.google.cloud.contactcenterinsights.v1.CreateConversationRequest;
+import com.google.cloud.contactcenterinsights.v1.GcsSource;
+import com.google.cloud.contactcenterinsights.v1.LocationName;
+import java.io.IOException;
+
+public class CreateConversation {
+
+  public static void main(String[] args) throws IOException {
+    // TODO(developer): Replace these variables before running the sample.
+    String projectId = "my_project_id";
+    String transcriptUri = "gs://cloud-samples-data/ccai/chat_sample.json";
+    String audioUri = "gs://cloud-samples-data/ccai/voice_6912.txt";
+
+    createConversation(projectId, transcriptUri, audioUri);
+  }
+
+  public static Conversation createConversation(
+      String projectId, String transcriptUri, String audioUri) throws IOException {
+    // Initialize client that will be used to send requests. This client only needs to be created
+    // once, and can be reused for multiple requests. After completing all of your requests, call
+    // the "close" method on the client to safely clean up any remaining background resources.
+    try (ContactCenterInsightsClient client = ContactCenterInsightsClient.create()) {
+      // Construct a parent resource.
+      LocationName parent = LocationName.of(projectId, "us-central1");
+
+      // Construct a conversation.
+      Conversation conversation =
+          Conversation.newBuilder()
+              .setDataSource(
+                  ConversationDataSource.newBuilder()
+                      .setGcsSource(
+                          GcsSource.newBuilder()
+                              .setTranscriptUri(transcriptUri)
+                              .setAudioUri(audioUri)
+                              .build())
+                      .build())
+              .setMedium(Conversation.Medium.CHAT)
+              .build();
+
+      // Construct a request.
+      CreateConversationRequest request =
+          CreateConversationRequest.newBuilder()
+              .setParent(parent.toString())
+              .setConversation(conversation)
+              .build();
+
+      // Call the Insights client to create a conversation.
+      Conversation response = client.createConversation(request);
+      System.out.printf("Created %s%n", response.getName());
+      return response;
+    }
+  }
+}
+
+// [END contactcenterinsights_create_conversation]

contact-center-insights/src/main/java/com/example/contactcenterinsights/CreateConversationWithTtl.java

@@ -0,0 +1,80 @@
+/*
+ * Copyright 2021 Google Inc.
+ *
+ * Licensed under the Apache License, Version 2.0 (the "License");
+ * you may not use this file except in compliance with the License.
+ * You may obtain a copy of the License at
+ *
+ * http://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing, software
+ * distributed under the License is distributed on an "AS IS" BASIS,
+ * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+ * See the License for the specific language governing permissions and
+ * limitations under the License.
+ */
+
+package com.example.contactcenterinsights;
+
+// [START contactcenterinsights_create_conversation_with_ttl]
+
+import com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient;
+import com.google.cloud.contactcenterinsights.v1.Conversation;
+import com.google.cloud.contactcenterinsights.v1.ConversationDataSource;
+import com.google.cloud.contactcenterinsights.v1.CreateConversationRequest;
+import com.google.cloud.contactcenterinsights.v1.GcsSource;
+import com.google.cloud.contactcenterinsights.v1.LocationName;
+import com.google.protobuf.Duration;
+import java.io.IOException;
+
+public class CreateConversationWithTtl {
+
+  public static void main(String[] args) throws IOException {
+    // TODO(developer): Replace these variables before running the sample.
+    String projectId = "my_project_id";
+    String transcriptUri = "gs://cloud-samples-data/ccai/chat_sample.json";
+    String audioUri = "gs://cloud-samples-data/ccai/voice_6912.txt";
+
+    createConversationWithTtl(projectId, transcriptUri, audioUri);
+  }
+
+  public static Conversation createConversationWithTtl(
+      String projectId, String transcriptUri, String audioUri) throws IOException {
+    // Initialize client that will be used to send requests. This client only needs to be created
+    // once, and can be reused for multiple requests. After completing all of your requests, call
+    // the "close" method on the client to safely clean up any remaining background resources.
+    try (ContactCenterInsightsClient client = ContactCenterInsightsClient.create()) {
+      // Construct a parent resource.
+      LocationName parent = LocationName.of(projectId, "us-central1");
+
+      // Construct a conversation.
+      Conversation conversation =
+          Conversation.newBuilder()
+              .setDataSource(
+                  ConversationDataSource.newBuilder()
+                      .setGcsSource(
+                          GcsSource.newBuilder()
+                              .setTranscriptUri(transcriptUri)
+                              .setAudioUri(audioUri)
+                              .build())
+                      .build())
+              .setMedium(Conversation.Medium.CHAT)
+              .setTtl(Duration.newBuilder().setSeconds(86400).build())
+              .build();
+
+      // Construct a request.
+      CreateConversationRequest request =
+          CreateConversationRequest.newBuilder()
+              .setParent(parent.toString())
+              .setConversation(conversation)
+              .build();
+
+      // Call the Insights client to create a conversation.
+      Conversation response = client.createConversation(request);
+      System.out.printf("Created %s%n", response.getName());
+      return response;
+    }
+  }
+}
+
+// [END contactcenterinsights_create_conversation_with_ttl]

contact-center-insights/src/main/java/com/example/contactcenterinsights/CreateIssueModel.java

@@ -0,0 +1,59 @@
+/*
+ * Copyright 2021 Google Inc.
+ *
+ * Licensed under the Apache License, Version 2.0 (the "License");
+ * you may not use this file except in compliance with the License.
+ * You may obtain a copy of the License at
+ *
+ * http://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing, software
+ * distributed under the License is distributed on an "AS IS" BASIS,
+ * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+ * See the License for the specific language governing permissions and
+ * limitations under the License.
+ */
+
+package com.example.contactcenterinsights;
+
+// [START contactcenterinsights_create_issue_model]
+
+import com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient;
+import com.google.cloud.contactcenterinsights.v1.IssueModel;
+import com.google.cloud.contactcenterinsights.v1.LocationName;
+import java.io.IOException;
+
+public class CreateIssueModel {
+
+  public static void main(String[] args) throws Exception, IOException {
+    // TODO(developer): Replace this variable before running the sample.
+    String projectId = "my_project_id";
+
+    createIssueModel(projectId);
+  }
+
+  public static IssueModel createIssueModel(String projectId) throws Exception, IOException {
+    // Initialize client that will be used to send requests. This client only needs to be created
+    // once, and can be reused for multiple requests. After completing all of your requests, call
+    // the "close" method on the client to safely clean up any remaining background resources.
+    try (ContactCenterInsightsClient client = ContactCenterInsightsClient.create()) {
+      // Construct a parent resource.
+      LocationName parent = LocationName.of(projectId, "us-central1");
+
+      // Construct an issue model.
+      IssueModel issueModel =
+          IssueModel.newBuilder()
+              .setDisplayName("my-model")
+              .setInputDataConfig(
+                  IssueModel.InputDataConfig.newBuilder().setFilter("medium=\"CHAT\"").build())
+              .build();
+
+      // Call the Insights client to create an issue model.
+      IssueModel response = client.createIssueModelAsync(parent, issueModel).get();
+      System.out.printf("Created %s%n", response.getName());
+      return response;
+    }
+  }
+}
+
+// [END contactcenterinsights_create_issue_model]