Expensify · techievivek · Mar 20, 2025 · Mar 19, 2025
@@ -1,89 +1,87 @@
 ---
 title: Connect a Business Bank Account
-description: How to connect a business bank account to New Expensify
+description: How to connect a business bank account to New Expensify in supported currencies (USD, CAD, GBP, EUR, AUD).
+keywords: [New Expensify, business bank account]
 ---
 <div id="new-expensify" markdown="1">
 
-To connect a bank account in New Expensify, you must first enable the Make or Track Payments Workflow.
-# Step 1: Enable Make or track payments
-1. Head to **Workspaces** > **More Features** > **Enable Workflows** 
-2. From there, a Workflows setting will appear in the left-hand menu
-3. Click on **Workflows** 
-4. Enable **Make or track payments**
+You can connect a business bank account in **New Expensify** using the following supported currencies: **USD, CAD, GBP, EUR, and AUD**. 
+
+Follow the steps below to connect your business bank account and enable payment features.
+
+---
+
+# Step 1: Enable Make or Track Payments
+1. Navigate to **Settings > Workspaces > [Workspace Name] > More Features**.
+2. Click **Enable Workflows**.
+3. A **Workflows** setting will appear in the left-hand menu.
+4. Click **Workflows** and enable **Make or Track Payments**.
 
 ![Insert alt text for accessibility here]({{site.url}}/assets/images/ExpensifyHelp_ConnectBankAccount_1_Light.png){:width="100%"}
 
 ![Insert alt text for accessibility here]({{site.url}}/assets/images/ExpensifyHelp_ConnectBankAccount_2_Light.png){:width="100%"}
 
-# Step 2: Connect bank account
-1. Click Connect bank account
-2. Select either Connect online with Plaid (preferred) or Connect manually
-3. Enter bank details
+# Step 2: Connect a Bank Account
+1. Click **Connect Bank Account**.
+2. Select either **Connect online with Plaid (preferred)** or **Connect manually**.
+3. Enter your bank details.
 
 # Step 3: Upload ID 
-After entering your personal details, you’ll be prompted to click a link or scan a QR code so that you can do the following:
-1. Upload a photo of the front and back of your ID (this cannot be a photo of an existing image)
-2. Use your device to take a selfie and record a short video of yourself
+After entering your personal details, you’ll be prompted to complete identity verification:
+1. Upload a photo of the **front and back** of your ID (**cannot be a photo of an existing image**).
+2. Use your device to take a **selfie** and record a **short video** of yourself.
 
 **Your ID must be:**
-- Issued in the US
-- Current (ie: the expiration date must be in the future)
+- Issued in the **US**.
+- Current (**expiration date must be in the future**).
 
-# Step 4: Enter company information
-This is where you’ll add the legal business name as well as several other company details.
-- **Company address:** The company address must be located in the US and a physical location (If you input a maildrop address, PO box, or UPS Store, the address will be flagged for review, and adding the bank account to Expensify will be delayed)
-- **Tax Identification Number:** This is the identification number that was assigned to the business by the IRS
-- **Company website:** A company website is required to use most of Expensify’s payment features.
-- **Industry Classification Code:** You can locate a list of Industry Classification Codes [here](https://www.census.gov/naics/?input=software&year=2022).
+# Step 4: Enter Company Information
+Add your company details, including:
+- **Company Address:** Must be a **physical** US location (**PO Boxes or mail drop addresses will be flagged for review and may delay verification**).
+- **Tax Identification Number (TIN):** Assigned by the **IRS**.
+- **Company Website:** Required to access most **Expensify payment features**.
+- **Industry Classification Code:** Find the list of codes [here](https://www.census.gov/naics/?input=software&year=2022).
 
 # Step 5: Additional Information
-Check the appropriate box under Additional Information, accept the agreement terms, and verify that all of the information is true and accurate:
-- A Beneficial Owner refers to an individual who owns 25% or more of the business.
-- If you or another individual owns 25% or more of the business, please check the appropriate box
-- If someone else owns 25% or more of the business, you will be prompted to provide their personal information
+1. Check the appropriate box under **Beneficial Owner**:
+   - A **Beneficial Owner** is an **individual** who owns **25% or more** of the business.
+   - If no individual owns **25% or more**, leave both boxes **unchecked**.
+2. Accept the agreement terms and verify that all details are **true and accurate**.
 
-If no individual owns more than 25% of the company you do not need to list any beneficial owners. In that case, be sure to leave both boxes unchecked under the Beneficial Owner Additional Information section.
+If additional verification is required, the Concierge will notify you of the next steps. Otherwise, your bank account will be connected automatically.
 
-The details you submitted may require additional review. If that's the case, you'll receive a message from the Concierge outlining the next steps. Otherwise, your bank account will be connected automatically.
+---
 
-{% include faq-begin.md %}
+# FAQ
 
 ## What are the general requirements for adding a business bank account?
-
-To add a business bank account to issue reimbursements via ACH (US) or to issue Expensify Cards:
-- You must enter a physical address for yourself, any Beneficial Owner (if one exists), and the business associated with the bank account. We cannot accept a PO Box or MailDrop location.
-- If you are adding the bank account to Expensify, we are required by law to verify your identity. Part of this process requires you to verify a US-issued photo ID. Your ID must be issued by the United States to use features related to US ACH. You and any Beneficial Owner (if one exists) must also have a US address.
+To add a **business bank account** for **ACH reimbursements (US) or Expensify Cards**:
+- Enter a **physical address** for yourself, any **Beneficial Owner** (if applicable), and the **business**.
+- **US photo ID, address, and SSN** are required for all individuals associated with the account.
 
 ## What is a Beneficial Owner?
+A **Beneficial Owner** is an **individual** who owns **25% or more** of the business. If no individual meets this threshold, you do **not** need to list a **Beneficial Owner**.
 
-A Beneficial Owner refers to an **individual** who owns 25% or more of the business. If no individual owns 25% or more of the business, the company does not have a Beneficial Owner.
-
-## What do I do if the Beneficial Owner section only asks for personal details, but my organization is owned by another company?
-
-Please indicate you have a Beneficial Owner only if it is an individual who owns 25% or more of the business.
+## What if my business is owned by another company?
+Please only check the Beneficial Owner box if an individual owns 25% or more of the business.
 
 ## Why can’t I input my address or upload my ID? 
-
-When adding a verified business bank account in Expensify, the individual adding the account and any beneficial owner (if one exists) are required to have a US address, US photo ID, and a US SSN. If you do not meet these requirements, you’ll need to have another admin add the bank account and then share access with you once it is verified.
+All individuals associated with the account must have a **US address, US photo ID, and a US SSN**. If you do not meet these requirements, an **admin who qualifies** should add the bank account.
 
 ## Why am I asked for documents when adding my bank account? 
-
-When a bank account is added to Expensify, we complete a series of checks to verify the information provided to us. We conduct these checks to comply with both our sponsor bank's requirements and federal government regulations, specifically the Bank Secrecy Act / Anti-Money Laundering (BSA / AML) laws. Expensify also has anti-fraud measures in place. 
-
-If automatic verification fails, we may request manual verification, which could involve documents such as address verification for your business, a letter from your bank confirming bank account ownership, etc.
-
-If you have any questions regarding the documentation request you received, please contact Concierge and they will be happy to assist. 
+Expensify follows **federal regulations (BSA / AML laws)** and anti-fraud measures. If automatic verification fails, we may request manual verification (e.g., address verification, bank ownership letter, etc.). Contact **Concierge** for assistance.
 
 ## I don’t see all three microtransactions I need to validate my bank account. What should I do? 
+Wait **two business days**. If still missing, contact your **bank** and ask them to whitelist our **ACH IDs:**
+- **1270239450**
+- **4270239450**
+- **2270239450**
 
-Wait until the end of the second business day. If you still don’t see them, please contact your bank and ask them to whitelist our ACH IDs **1270239450**, **4270239450**, and **2270239450**. Expensify’s ACH Originator Name is "Expensify."
+Expensify’s **ACH Originator Name**: **Expensify**.
 
-Once that's all set, make sure to contact your account manager or concierge, and our team will be able to re-trigger those three test transactions!
+Once completed, contact **Concierge** to re-trigger the microtransactions.
 
 ## Is my data safe?
-
-We take security seriously. Our measures align with what banks use to protect sensitive financial data. We regularly test and update our security to stay ahead of any threats. Plus, we’re checked daily by McAfee for extra reassurance against hackers. You can verify our security strength below or on the McAfee SECURE site. Discover how Expensify safeguards your information [here](https://help.expensify.com/articles/new-expensify/settings/Encryption-and-Data-Security).
-
-{% include faq-end.md %}
+Yes! Expensify uses **bank-level security measures** and is **tested daily** by **McAfee**. Learn more about our security policies [here](https://help.expensify.com/articles/new-expensify/settings/Encryption-and-Data-Security).
 
 </div>