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Expand Up @@ -4,20 +4,20 @@ description: Configure the Import, Export, and Advanced settings for Expensify's
order: 2
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# Best Practices Using NetSuite
# Best practices using NetSuite

Using Expensify with NetSuite brings a seamless, efficient approach to managing expenses. With automatic syncing, expense reports flow directly into NetSuite, reducing manual entry and errors while giving real-time visibility into spending. This integration speeds up approvals, simplifies reimbursements, and provides clear insights for smarter budgeting and compliance. Together, Expensify and NetSuite make expense management faster, more accurate, and stress-free.

# Accessing the NetSuite Configuration Settings
# Accessing the NetSuite configuration settings

NetSuite is connected at the workspace level, and each workspace can have a unique configuration that dictates how the connection functions. To access the connection settings:

1. Click your profile image or icon in the bottom left menu.
1. Click Settings the bottom left menu.
2. Scroll down and click **Workspaces** in the left menu.
3. Select the workspace you want to access settings for.
4. Click **Accounting** in the left menu.

# Step 1: Configure Import Settings
# Step 1: Configure import settings

The following steps help you determine how data will be imported from NetSuite to Expensify.

Expand All @@ -42,7 +42,7 @@ The following steps help you determine how data will be imported from NetSuite t
When you’re done configuring the settings, or anytime you make changes in the future, sync the NetSuite connection. This will ensure changes are saved and updated across both systems.
{% include end-info.html %}

# Step 2: Configure Export Settings
# Step 2: Configure export settings

The following steps help you determine how data will be exported from Expensify to NetSuite.

Expand Down Expand Up @@ -72,7 +72,7 @@ The following steps help you determine how data will be exported from Expensify
- _Export to next open period_: When this feature is enabled and you try exporting an expense report to a closed NetSuite period, we will automatically export to the next open period instead of returning an error.
3. Sync the connection by closing the right-hand menu and clicking the three-dot icon > Sync Now option.

# Step 3: Configure Advanced Settings
# Step 3: Configure advanced settings

The following steps help you determine the advanced settings for your NetSuite connection.

Expand Down Expand Up @@ -119,8 +119,9 @@ In addition to inviting employees, this feature enables a custom set of approval
## I notice that company card expenses export to NetSuite right away when I approve a report, but reimbursable expenses don’t, why is that?

When Auto Sync is enabled and you reimburse employees through Expensify, we help to automatically send finalized expenses to NetSuite. The timing of the export depends on the type of expense it is.
- **If you reimburse members through Expensify:** Reimbursing an expense report will trigger auto-export to NetSuite. When the expense report is exported to NetSuite, a corresponding bill payment will also be created in NetSuite.
- **If you reimburse members outside of Expensify:** Expense reports will be exported to NetSuite at the time of final approval. After you mark the report as paid in NetSuite, the reimbursed status will be synced back to Expensify the next time the integration syncs.

- **If you reimburse members through Expensify:** Reimbursing an expense report will trigger auto-export to NetSuite. When the expense report is exported to NetSuite, a corresponding bill payment will also be created in NetSuite.
- **If you reimburse members outside of Expensify:** Expense reports will be exported to NetSuite at the time of final approval. After you mark the report as paid in NetSuite, the reimbursed status will be synced back to Expensify the next time the integration syncs.

## How do I configure my default corporate cards in NetSuite?

Expand Down Expand Up @@ -157,6 +158,6 @@ Auto-sync will only export newly approved reports to NetSuite. Reports that were

When using multi-currency features with NetSuite, remember these points:

**Employee/Vendor currency:** The currency set for a NetSuite vendor or employee record must match the subsidiary currency for whichever subsidiary you export that user's reports to. A currency mismatch will cause export errors.
**Bank Account Currency:** When synchronizing bill payments, your bank account’s currency must match the subsidiary’s currency. Failure to do so will result in an “Invalid Account” error.
- **Employee/Vendor currency:** The currency set for a NetSuite vendor or employee record must match the subsidiary currency for whichever subsidiary you export that user's reports to. A currency mismatch will cause export errors.
- **Bank Account Currency:** When synchronizing bill payments, your bank account’s currency must match the subsidiary’s currency. Failure to do so will result in an “Invalid Account” error.
{% include faq-end.md %}
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