[Due for payment 2025-04-08] Endless loading screen when launching New Expensify Desktop app after update

[m-natarajan]

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Version Number:
Reproducible in staging?: Needs Reproduction
Reproducible in production?: Needs Reproduction
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?:
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @ryanldonato
Slack conversation (hyperlinked to channel name): #Quality

Action Performed:

1. Update the New Expensify Desktop app to the latest version.
2. Launch the application.

Expected Result:

The application should load successfully, allowing access to expenses and reports.

Actual Result:

The application does not load beyond the initial screen and displays a continuous loading circle.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

The Video for the issue is in OP

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Issue Owner

Current Issue Owner: @miljakljajic

[melvin-bot]

Triggered auto assignment to @blimpich (AutoAssignerNewDotQuality)

[melvin-bot]

Triggered auto assignment to @miljakljajic (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[MelvinBot]

This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

[mountiny]

This is the error Ryan ran into

Uncaught (in promise) TypeError: Failed to execute 'add' on 'Cache': Request scheme 'app' is unsupported

[mountiny]

PR is raised

[melvin-bot]

Reviewing label has been removed, please complete the "BugZero Checklist".

[melvin-bot]

The solution for this issue has been 🚀 deployed to production 🚀 in version 9.1.21-3 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

• Return early when caching sound #59188

If no regressions arise, payment will be issued on 2025-04-08. 🎊

[melvin-bot]

@mountiny @miljakljajic @mountiny The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed. Please copy/paste the BugZero Checklist from here into a new comment on this GH and complete it. If you have the K2 extension, you can simply click: [this button]

[mountiny]

$250 to @jayeshmangwani

I dont think we will need a regression test for this one as its edge case

[melvin-bot]

Payment Summary

Upwork Job

• Reviewer: @jayeshmangwani owed $250 via NewDot

BugZero Checklist (@miljakljajic)

• I have verified the correct assignees and roles are listed above and updated the necessary manual offers
• I have verified that there are no duplicate or incorrect contracts on Upwork for this job (https://www.upwork.com/ab/applicants//hired)
• I have paid out the Upwork contracts or cancelled the ones that are incorrect
• I have verified the payment summary above is correct

[miljakljajic]

Closing as Vit has shared a payment summary above, and no additional tests needed.

[garrettmknight]

$250 approved for @jayeshmangwani