Is there an issue with Ionic, specifically Ionic Creator tool

[wheerani]

Am using http://creator.ionic.io to create a hybrid iOS/Android app.

Have added cordova-plugin-smooch as a plugin in Code Settings.

Have added ionic-native.min.js.

Have added smoochio.js with following code...

Smooch.init({
"appToken": "MY-TOKEN",
"soundNotificationEnabled": "true",
"imageUploadEnabled": "true",
});
The smooch.io button appears in the app but I think it's not 'native' because when user tries to type in message field, the iOS keyboard goes on top of the message input field so user can't see what they are typing. Also, in the smooch.io message window header, the 'X' or close icon doesn't show up...

Not sure what I'm missing to activate the 'native' plugin so it functions correctly on the phone. Thanks for any help.

[jugarrit]

I am not exactly familiar with Ionic but I think I know what the problem is.

If you have the smooch-web script included in your page, the global variable Smooch from the cordova plugin is being overwritten and you are initializing with the smooch-web SDK instead of the smooch-ios SDK.

A simple test for this is to remove that script from your page and try again.

Initializing the cordova plugin will not make anything appear in the page automatically, it must be followed with a Smooch.show() call.

Hope that helps.