snapcraft install cannot login

[Geroxus]

Description

After installing stackit-cli via snap the stackit auth login command runs indefinitely without opening a browser.

Steps to reproduce

1. Run sudo snap install stackit --beta --classic
2. Run stackit auth login

Actual behavior

Runs indedfinitely without providing feedback.

Expected behavior

Opening a browser window and allowing me to login.

Environment

• Operating System: EndeavourOS
• Kernel: Linux 6.14.5-arch1-1
• Architecture: x86-64
• Version of STACKIT CLI (see stackit --version): 0.32.0 (2025-05-13)

Additional information

Generally activated sandboxing for snap.

[marceljk]

Hi @Geroxus,

thanks for reporting this issue. I'll create internal a ticket to check what's the issue there.

As workaround, you can try to run stackit auth login --verbosity debug. There should be a message with "opening browser for authentication: https://accounts.stackit.cloud/oauth/v2/authorize?client_id=stackit-cli-0000-0000-000000000001....". Then you can open your browser manually with the provided URL.

If the message doesn't show up, can you please post the logs here?

[Geroxus]

Hi @marceljk

your suggested workaround worked, thanks.

Good luck on the issue hunt ig ^^

[rubenhoenle]

Hi @Geroxus,

I'm having troubles when trying to reproduce this on my system. Could you check if there are any error log outputs when running the login with the debug output?

stackit auth login --verbosity debug

If so, it would be very helpful if you could paste them here. Thanks 😄