Issue with initial set up - error saying failed to connect to api

[iainwallacebms]

Hi,

I get an error when trying to create a new deployment (i.e. the first step) when using the latest publisher extension with the latest version of Positron on my companies Mac.

"Unable to connect with a failed api response"

Any suggestions to trouble shoot greatly appreciated.

Thanks

Iain

[sagerb]

Hi @iainwallacebms.

Can you provide the log text from the output pane after selecting Posit Publisher? This might help us narrow down the problem you are encountering.

While it shouldn't be a problem, do you know what chip architecture your Mac is? (We run this extension regularly on both Apple and Intel silicon Macs.)

[iainwallacebms]

Hi,

It is an M1 Mac. Below are the screenshots of the output pane for the window and Posit publisher after pressing the add new deployment. Is there somewhere that I need to set up a connection to our Connect server before I start? https://report.pri.bms.com/connect/

Thanks

Iain

[sagerb]

This issue is the same as #2609, although I won't be closing as duplicate.

[iainwallacebms]

Thanks - I tried uninstall and reinstalling it as per the other issue, but still have the same issue.

[sagerb]

Thank you for trying that @iainwallacebms.

Can you please grab the URL address listed in the output pane and try the following command at a terminal (replacing the 127.0.0.1:61079 with that address)?

curl http://127.0.0.1:61079/api/credentials 

It should be an empty array if I understand your installation status.

Here's my sample output, which shows what I see with credentials

 > curl http://127.0.0.1:61079/api/credentials 
[{"guid":"46e6994e-53be-4f2e-ac30-2cf47e5419c2","name":"local","url":"https://connect.localtest.me/rsc/dev-password","apiKey":"xxxxxxxxxxxxxxxxxxxxxxx"}]

If that doesn't work, could you try replacing the 127.0.0.1 with localhost, and retrying?

Thank you for your help in diagnosing this!