this application cannot run on this platform

[haochenshen]

After opening the 1.3.0 version, I was forced to update. After updating to the 1.3.3 version, it can no longer be opened

[pierr3]

Can you try launching through the desktop shortcut, which OS are you on and is it an x64 system? Did you install the redist per the readme just to make sure it installed properly?

[haochenshen]

Can you try launching through the desktop shortcut, which OS are you on and is it an x64 system? Did you install the redist per the readme just to make sure it installed properly?

The desktop shortcut also doesn't work. I am using Windows 11 x64 system, and I have installed Redis three times according to the readme file, but it still doesn't work.

[nonenty]

Same here.
Here's the log.

2025-05-17 23:22:19.193 INFO  [27584] [`anonymous-namespace'::Bootstrap@757] Starting TrackAudio...
2025-05-17 23:22:19.193 INFO  [27584] [`anonymous-namespace'::Bootstrap@765] Checking version...
2025-05-17 23:23:06.986 ERROR [27584] [`anonymous-namespace'::CheckVersionSync@731] Error fetching version: Unable to reach server at all or no internet connection
2025-05-17 23:23:06.988 INFO  [27584] [`anonymous-namespace'::Bootstrap@767] Version check response obtained, verifying...
2025-05-17 23:23:06.988 ERROR [27584] [`anonymous-namespace'::Bootstrap@772] Version check failed, cannot run TrackAudio

According to the code in the project, I found that the program would connect to raw.githubusercontent.com to check for software updates. Unfortunately, this website is intermittently blocked by GFW in mainland China, causing the software to fail to run. Using a separate domain name or modifying the code to soft limit can solve this problem.

[pierr3]

Ah yes, this is the same issue that was reported before. We have a proxy settings in the pipeline but at the moment you will need to use a VPN to allow for the version check to occur

[Tebro]

I have this problem on NixOS (linux). I have tried to use the AppImage, and I have tried making a package from source and one from the .deb file, but have not managed to build it.