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TrackAudio not opening after installment #298

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Ycvbi opened this issue Apr 24, 2025 · 5 comments
Open

TrackAudio not opening after installment #298

Ycvbi opened this issue Apr 24, 2025 · 5 comments

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@Ycvbi
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Ycvbi commented Apr 24, 2025

I've tried opening TrackAudio after installing multiple times, it just never wants to open. I even have tried reinstalling more than 5 times, it just never wants to work. No idea if it is a problem on my behalf or I have installed it in a wrong way

@pierr3
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pierr3 commented Apr 25, 2025

Please provide full details of your setup - I can't do anything with just "it does not open"

What system are you running, what exact actions did you take, if on Windows did you try running as admin, did you read the full readme and installed the necessary redist, which version of TrackAudio are you running, was it working before, etc

@mizin88
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mizin88 commented Apr 27, 2025

Hello,
same issue for me.
I'm on Windows 11. Trackaudio was working before.
I installed the new Version 1.3.3 and after installation it won't open.
I tried to install as admin and start as admin but the same result. There is no app opening.
If i click on the app icon it will load for a second then it do nothing.
In the Task-Manager there is noch entry of Track Audio.

@bvtEagleEye
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bvtEagleEye commented May 8, 2025

Also having this issue where TrackAudio doesn't start anymore after the 1.3.3 update.
W10 x64 b19045.5737

Back when I installed TrackAudio (1.3.0-beta.4) for the first time, I had this too. Back then, the log showed I didn't get further than this every time I attempted to load TrackAudio.

2025-01-03 17:08:08.591 INFO [24180] [anonymous-namespace::Bootstrap@755] Starting TrackAudio...
2025-01-03 17:08:08.591 INFO [24180] [anonymous-namespace::Bootstrap@763] Checking version...

I was sent a zip (TrackAudio-win-5071905) which fixed it. Had no issues with beta.5.
With this latest version, I'm getting ever so slightly further in the log than with .4.

2025-05-08 10:31:56.357 INFO [24612] [anonymous-namespace::Bootstrap@757] Starting TrackAudio...
2025-05-08 10:31:56.357 INFO [24612] [anonymous-namespace::Bootstrap@765] Checking version...
2025-05-08 10:31:56.440 INFO [24612] [anonymous-namespace::Bootstrap@767] Version check response obtained, verifying...
2025-05-08 10:31:56.440 INFO [24612] [anonymous-namespace::Bootstrap@783] Version check successful, continuing...

I have tried:
installing 1.3.3 over beta.5,
un- and installing 1.3.3,
runing as admin,
rebooting,
uninstalling, deleting all %appdata folders, installing completely fresh,
adding (or rather, checking, as I had already done with .4) exceptions and exclusions for TrackAudio in my antivirus / antimalware / firewall / port forwarding settings and just to make sure temporarily disabled them to see if I could get it to work.

None of that worked so far. Just as with beta.4, Task Manager adds two TrackAudio.exe instances for about a second before they both disappear. (like mizin88's report)

@pierr3
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pierr3 commented May 18, 2025

I will clean some things and we will see if a rebuild will solve the issue

@bvtEagleEye
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Hey @pierr3, any update, by any chance? 🙂

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