Unable to Access My Account – Password Reset Email Not Received

[shadow-debugger]

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Hello,

I’m unable to access my GitHub account as I’ve forgotten my password. When I try to reset it, I don’t receive the password reset email, even after multiple attempts. I’ve checked my spam/junk folder, and I’ve ensured that the email address associated with my account is correct.

Could someone assist me with resolving this issue or guide me on the next steps to regain access to my account?
(Sorry if this is not right place to ask this)

Thank you in advance for your help!

[rubikproxy]

Hello,

If you're not receiving the password reset email for your GitHub account, here are some steps you can try to resolve the issue:

1. Check Spam/Junk Folder Again:
   Double-check your spam/junk folder as the email might be filtered there.

2. Verify Email Address:
   Ensure that the email address associated with your GitHub account is correct. You can check this on any device where you are still logged in to GitHub.

3. Whitelist GitHub Email Addresses:
   Add GitHub's email address ([email protected] or [email protected]) to your email's safe sender list or whitelist.

4. Retry Password Reset After Waiting:
   Wait for a few minutes and try again. Sometimes, email delivery might take a little longer.

5. Check Email Service Provider:
   Some email providers may block GitHub emails. Contact your email provider or IT administrator to ensure GitHub emails are not being blocked.

6. Use a Different Email Client or Device:
   Try logging into your email from a different client or device to see if the password reset email is visible there.

7. Contact GitHub Support:
   If the issue persists, visit GitHub Support and submit a support request explaining your issue. Include details such as your GitHub username and email address (but do not share your password).

8. Security Measures:
   If you think there’s a possibility your account has been compromised, let GitHub Support know immediately.

GitHub Support should be able to assist you further in recovering your account if none of the above steps work.

Good luck!

[shadow-debugger]

Thank you guys for your help,i have contacted Github support.
I hope it gets resolved.