Gemini 335Le freezes at random (?)

[AndreaNappi00]

Describe the bug
When connecting the Gemini 335Le camera to the ethernet through PoE switch the camera works as inteded in the orbbec viewer v2 only for 10 seconds. As soon as the I switch from color visualization to pointcloud the image freezes and no more frames are received.

I also tried all possible combinations of resolutions and frame rates.
My switch is capable of 10000Mb/s.
I also tried to power the camera through a 24V DC power source.

Reproduction Steps
Connect the camera to a PoE switch and try to visualize the colored frames or the point cloud. When I connect other devices (in particular the main local network router) the visualization does not even start.

Log Output
No relevant log output.

System Environment:

• OS: Ubuntu 24.04, Fedora 42, Ubuntu 24.10
• Architecture: x86_64

Tool/SDK Version:

• SDK: Version 2.3.5
• OrbbecViewer：2.3.5

[AndreaNappi00]

Update:
After rebooting the camera directly from the Viewer, the camera started operating again as expected. Connecting the network switch with the local network (which connects to more devices) results in a drop in fps.

[zhonghong322]

Please modify the xml configuration file and then capture a log.