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[Bug] Reporting Fenix webcompat issues in app goes to Fennec team, then gets closed #1256

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colintheshots opened this issue Mar 29, 2019 · 8 comments
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b:webcompat Web compatability - https://webcompat.com 🐞 bug Crashes, Something isn't working, ..

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@colintheshots
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colintheshots commented Mar 29, 2019

Steps to reproduce

Open an issue using the "Report an issue" link.

Expected behavior

The issue is appropriately checked against Fenix.

Actual behavior

The issue is incorrectly checked against Fennec and Focus.

Device information

  • Android device: Android Pie
  • Fenix version: Build #10851633

┆Issue is synchronized with this Jira Task

@colintheshots colintheshots added the 🐞 bug Crashes, Something isn't working, .. label Mar 29, 2019
@colintheshots
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I think we need to identify Fenix issues in some way. It would be great if we could pass flags to send the build number and browser app_id with the report.

@vesta0 vesta0 added b:webcompat Web compatability - https://webcompat.com P1 Current sprint labels Apr 3, 2019
@vesta0 vesta0 modified the milestones: Bugs, Sprint 4-1 (Milestone 4) Apr 3, 2019
@ekager
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ekager commented Apr 3, 2019

Did you talk to webcompat about this?
We are adding a label here to try to pass Fenix identity on to webcompat, but could add more identifiers if they want/support it on their end.

private const val REPORT_SITE_ISSUE_URL = "https://webcompat.com/issues/new?url=%s&label=browser-fenix"

@boek
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boek commented Apr 3, 2019

@colintheshots do you have an example of an issue that got closed? I checked with the web compat team and they’ve been triaging fenix issues and if one got closed it might have been a mistake or a bug

@colintheshots
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colintheshots commented Apr 4, 2019

webcompat/web-bugs#27257 (comment)

The issue got sent from Webcompat to Fennec and closed as can't repro basically.

@denschub
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denschub commented Apr 4, 2019

Hey there! @colintheshots did you report the issue you linked via Fenix' embedded Report Site Issue thingie?

@colintheshots
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Yes, that's exactly how I reported the issue.

@denschub
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denschub commented Apr 5, 2019

Ah, nevermind. I just tested the reporting, see webcompat/web-bugs#28961 - and it worked fine, so I was confused. However, as it turns out, we didn't add support for that on our side right away (we have to whitelist labels that can be set via URL parameters to avoid abuse). We did that in webcompat/webcompat.com#2820, which got deployed on 2019-03-14 - so all reports after that will be tagged with a Fenix tag.

I have reopened the web-bug mentioned here, and I didn't find any other issues reported by you. If there are more issues that got closed, please let us know (#webcompat on IRC or Slack), and we will reopen those! Sorry for the confusion.

@boek
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boek commented Apr 5, 2019

Thanks @denschub !

@boek boek closed this as completed Apr 5, 2019
@ghost ghost removed the P1 Current sprint label Apr 5, 2019
@data-sync-user data-sync-user changed the title [Bug] Reporting Fenix webcompat issues in app goes to Fennec team, then gets closed FNX2-16897 ⁃ [Bug] Reporting Fenix webcompat issues in app goes to Fennec team, then gets closed Aug 2, 2020
@data-sync-user data-sync-user changed the title FNX2-16897 ⁃ [Bug] Reporting Fenix webcompat issues in app goes to Fennec team, then gets closed FNX3-15425 ⁃ [Bug] Reporting Fenix webcompat issues in app goes to Fennec team, then gets closed Aug 11, 2020
@data-sync-user data-sync-user changed the title FNX3-15425 ⁃ [Bug] Reporting Fenix webcompat issues in app goes to Fennec team, then gets closed FNX-4906 ⁃ [Bug] Reporting Fenix webcompat issues in app goes to Fennec team, then gets closed Aug 11, 2020
@data-sync-user data-sync-user changed the title FNX-4906 ⁃ [Bug] Reporting Fenix webcompat issues in app goes to Fennec team, then gets closed FNX2-16897 ⁃ [Bug] Reporting Fenix webcompat issues in app goes to Fennec team, then gets closed Aug 11, 2020
@data-sync-user data-sync-user changed the title FNX2-16897 ⁃ [Bug] Reporting Fenix webcompat issues in app goes to Fennec team, then gets closed [Bug] Reporting Fenix webcompat issues in app goes to Fennec team, then gets closed May 19, 2022
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