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Closed
4 tasks done
mstammberger opened this issue Apr 2, 2025 · 3 comments
Closed
4 tasks done

UniGet Elevator seems to crash randomly #3528

mstammberger opened this issue Apr 2, 2025 · 3 comments
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@marticliment
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bug Something isn't working

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@mstammberger
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Please confirm these before moving forward

  • I have searched for my issue and have not found a work-in-progress/duplicate/resolved issue.
  • I have tested that this issue has not been fixed in the latest (beta or stable) release.
  • I have checked the FAQ section for solutions.
  • This issue is about a bug (if it is not, please use the correct template).

UniGetUI Version

3.1.8

Windows version, edition, and architecture

Windows 11 Pro 24H2 Build 26100.3476

Describe your issue

I found some crash dumps of the UniGet Elevator in c:\Users#####\AppData\Local\CrashDumps
If I remember the circumstances of the last two correctly:
There were some error messages when updating LibreOffice (or possibly Teamviewer) and I had to retry the updates, which then succeed.
Attached see the logs when the crash dumps were created on 2005-03-29 17:22
Please tell me if (and where) I should upload the dump files. I don't want to upload them publicly here for privacy reasons.

Steps to reproduce the issue

No response

UniGetUI Log

[29.03.2025 17:20:25]    __  __      _ ______     __  __  ______
                        / / / /___  (_) ____/__  / /_/ / / /  _/
                       / / / / __ \/ / / __/ _ \/ __/ / / // /
                      / /_/ / / / / / /_/ /  __/ /_/ /_/ // /
                      \____/_/ /_/_/\____/\___/\__/\____/___/
                          Welcome to UniGetUI Version 3.1.8
[29.03.2025 17:20:25]
[29.03.2025 17:20:25] Build 84
[29.03.2025 17:20:25] Data directory C:\Users\######\AppData\Local\UniGetUI
[29.03.2025 17:20:25] Encoding Code Page set to 850
[29.03.2025 17:20:26] Using built-in UniGetUI Elevator
[29.03.2025 17:20:28] Loaded language locale: de
[29.03.2025 17:20:29] Thread with Id 11136 was assigned as DWM thread
[29.03.2025 17:20:29] DWM Thread was suspended successfully
[29.03.2025 17:20:29] Thread with Id 15252 was assigned as XAML thread
[29.03.2025 17:20:29] XAML Thread was suspended successfully
[29.03.2025 17:20:29] Randomly-generated background API auth token for the current session: kikouaept7q8pin8j1k9s5wrdxs8r5q6sz7fhw3zdnbkadtt9lixm39o3rx5oic7
[29.03.2025 17:20:29] Api running on http://localhost:7058
[29.03.2025 17:20:30] Lang files were updated successfully from GitHub
[29.03.2025 17:20:30] Downloaded new icons and screenshots successfully!
[29.03.2025 17:20:32] Command npm was not found on the system
[29.03.2025 17:20:32] Command cargo was not found on the system
[29.03.2025 17:20:32] ▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄
                      █▀▀▀▀▀▀▀▀▀▀▀▀▀ MANAGER LOADED ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
                      █ Name: Cargo
                      █ Enabled: True
                      █ Found: False
                      █ THE MANAGER WAS NOT FOUND. PERHAPS IT IS NOT 
                      █ INSTALLED OR IT HAS BEEN MISCONFIGURED 
                      ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
[29.03.2025 17:20:32] ▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄
                      █▀▀▀▀▀▀▀▀▀▀▀▀▀ MANAGER LOADED ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
                      █ Name: Npm
                      █ Enabled: True
                      █ Found: False
                      █ THE MANAGER WAS NOT FOUND. PERHAPS IT IS NOT 
                      █ INSTALLED OR IT HAS BEEN MISCONFIGURED 
                      ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
[29.03.2025 17:20:32] Command pwsh.exe was not found on the system
[29.03.2025 17:20:32] ▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄
                      █▀▀▀▀▀▀▀▀▀▀▀▀▀ MANAGER LOADED ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
                      █ Name: PowerShell7
                      █ Enabled: True
                      █ Found: False
                      █ THE MANAGER WAS NOT FOUND. PERHAPS IT IS NOT 
                      █ INSTALLED OR IT HAS BEEN MISCONFIGURED 
                      ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
[29.03.2025 17:20:32] Command vcpkg was not found on the system
[29.03.2025 17:20:32] ▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄
                      █▀▀▀▀▀▀▀▀▀▀▀▀▀ MANAGER LOADED ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
                      █ Name: .NET Tool
                      █ Enabled: True
                      █ Found: False
                      █ THE MANAGER WAS NOT FOUND. PERHAPS IT IS NOT 
                      █ INSTALLED OR IT HAS BEEN MISCONFIGURED 
                      ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
[29.03.2025 17:20:32] Command vcpkg was not found on the system
[29.03.2025 17:20:32] Command vcpkg was not found on the system
[29.03.2025 17:20:32] ▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄
                      █▀▀▀▀▀▀▀▀▀▀▀▀▀ MANAGER LOADED ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
                      █ Name: vcpkg
                      █ Enabled: True
                      █ Found: False
                      █ THE MANAGER WAS NOT FOUND. PERHAPS IT IS NOT 
                      █ INSTALLED OR IT HAS BEEN MISCONFIGURED 
                      ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
[29.03.2025 17:20:33] ▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄
                      █▀▀▀▀▀▀▀▀▀▀▀▀▀ MANAGER LOADED ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
                      █ Name: Winget
                      █ Enabled: True
                      █ Found: True
                      █ Fancy exe name: winget.exe
                      █ Executable path: C:\Users\#####\AppData\Local\Microsoft\WindowsApps\winget.exe
                      █ Call arguments: 
                      █ Version: 
                      █   System WinGet CLI Version: v1.10.340
                      █   Using Native WinGet helper (COM Api)
                      ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
[29.03.2025 17:20:33] ▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄
                      █▀▀▀▀▀▀▀▀▀▀▀▀▀ MANAGER LOADED ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
                      █ Name: Pip
                      █ Enabled: True
                      █ Found: True
                      █ Fancy exe name: pip
                      █ Executable path: C:\Users\#####\AppData\Local\Programs\Python\Python312\python.exe
                      █ Call arguments:  -m pip
                      █ Version: 
                      █   pip 25.0.1 from C:\Users\#####\AppData\Local\Programs\Python\Python312\Lib\site-packages\pip (python 3.12)
                      ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
[29.03.2025 17:20:34] UniGetUI Chocolatey was found in the path
[29.03.2025 17:20:35] ▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄
                      █▀▀▀▀▀▀▀▀▀▀▀▀▀ MANAGER LOADED ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
                      █ Name: Chocolatey
                      █ Enabled: True
                      █ Found: True
                      █ Fancy exe name: choco.exe
                      █ Executable path: C:\Users\#####\AppData\Local\UniGetUI\Chocolatey\choco.exe
                      █ Call arguments: 
                      █ Version: 
                      █   2.4.2
                      ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
[29.03.2025 17:20:36] ▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄
                      █▀▀▀▀▀▀▀▀▀▀▀▀▀ MANAGER LOADED ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
                      █ Name: PowerShell
                      █ Enabled: True
                      █ Found: True
                      █ Fancy exe name: powershell.exe
                      █ Executable path: C:\WINDOWS\system32\windowspowershell\v1.0\powershell.exe
                      █ Call arguments:  -NoProfile -Command
                      █ Version: 
                      █   Name                           Value                                                                                   
                      █   ----                           -----                                                                                   
                      █   PSVersion                      5.1.26100.2161                                                                          
                      █   PSEdition                      Desktop                                                                                 
                      █   PSCompatibleVersions           {1.0, 2.0, 3.0, 4.0...}                                                                 
                      █   BuildVersion                   10.0.26100.2161                                                                         
                      █   CLRVersion                     4.0.30319.42000                                                                         
                      █   WSManStackVersion              3.0                                                                                     
                      █   PSRemotingProtocolVersion      2.3                                                                                     
                      █   SerializationVersion           1.1.0.1
                      ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
[29.03.2025 17:20:37] Command scoop was not found on the system
[29.03.2025 17:20:37] ▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄
                      █▀▀▀▀▀▀▀▀▀▀▀▀▀ MANAGER LOADED ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
                      █ Name: Scoop
                      █ Enabled: True
                      █ Found: False
                      █ THE MANAGER WAS NOT FOUND. PERHAPS IT IS NOT 
                      █ INSTALLED OR IT HAS BEEN MISCONFIGURED 
                      ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
[29.03.2025 17:20:37] LoadComponentsAsync finished executing. All managers loaded. Proceeding to interface.
[29.03.2025 17:20:39] Found 39 installed packages from Pip
[29.03.2025 17:20:41] Found 0 installed packages from Chocolatey
[29.03.2025 17:20:41] Found 0 available updates from Chocolatey
[29.03.2025 17:20:42] Found 0 installed packages from PowerShell
[29.03.2025 17:20:42] Found 0 installed packages from PowerShell
[29.03.2025 17:20:42] Found 0 available updates from PowerShell
[29.03.2025 17:20:46] Found 2 available updates from Pip
[29.03.2025 17:20:47] Found 5 available updates from Winget
[29.03.2025 17:20:47] Found 142 installed packages from Winget
[29.03.2025 17:20:47] Cached icon for id=edge is INVALID (PackageVersion)
[29.03.2025 17:20:49] Cached icon for id=windowsterminal is INVALID (PackageVersion)
[29.03.2025 17:21:00] DWM Thread was resumed successfully
[29.03.2025 17:21:00] XAML Thread was resumed successfully
[29.03.2025 17:21:01] Found 39 installed packages from Pip
[29.03.2025 17:21:02] Found 0 installed packages from Chocolatey
[29.03.2025 17:21:03] Found 0 installed packages from PowerShell
[29.03.2025 17:21:04] Found 141 installed packages from Winget
[29.03.2025 17:21:17] WinGet package TheDocumentFoundation.LibreOffice is installed on a system-wide scope, forcing administrator rights...
[29.03.2025 17:21:17] Loaded operation parameters for package id=TheDocumentFoundation.LibreOffice on manager Winget and operation Update: update --id "TheDocumentFoundation.LibreOffice" --exact --source winget --accept-source-agreements --disable-interactivity --silent --include-unknown --accept-package-agreements --force
[29.03.2025 17:21:17] Caching admin rights for process id 14880
[29.03.2025 17:22:12] WinGet package TheDocumentFoundation.LibreOffice.HelpPack is installed on a system-wide scope, forcing administrator rights...
[29.03.2025 17:22:12] Loaded operation parameters for package id=TheDocumentFoundation.LibreOffice.HelpPack on manager Winget and operation Update: update --id "TheDocumentFoundation.LibreOffice.HelpPack" --exact --source winget --accept-source-agreements --disable-interactivity --silent --include-unknown --accept-package-agreements --force
[29.03.2025 17:22:12] Caching admin rights for process id 14880
[29.03.2025 17:22:39] WinGet package TeamViewer.TeamViewer is installed on a system-wide scope, forcing administrator rights...
[29.03.2025 17:22:39] Loaded operation parameters for package id=TeamViewer.TeamViewer on manager Winget and operation Update: update --id "TeamViewer.TeamViewer" --exact --source winget --accept-source-agreements --disable-interactivity --silent --include-unknown --accept-package-agreements --force
[29.03.2025 17:22:39] Caching admin rights for process id 14880
[29.03.2025 17:23:20] Loaded operation parameters for package id=typing_extensions on manager Pip and operation Update: install --upgrade typing_extensions --no-input --no-color --no-cache
[29.03.2025 17:23:23] Loaded operation parameters for package id=setuptools on manager Pip and operation Update: install --upgrade setuptools --no-input --no-color --no-cache
[29.03.2025 17:23:30] Clearing UAC prompt since there are no remaining operations
[29.03.2025 17:23:30] Resetting administrator rights cache for process id 14880
[29.03.2025 17:23:46] WinGet package TheDocumentFoundation.LibreOffice is installed on a system-wide scope, forcing administrator rights...
[29.03.2025 17:23:46] Loaded operation parameters for package id=TheDocumentFoundation.LibreOffice on manager Winget and operation Update: update --id "TheDocumentFoundation.LibreOffice" --exact --source winget --accept-source-agreements --disable-interactivity --silent --include-unknown --accept-package-agreements --force
[29.03.2025 17:23:46] Caching admin rights for process id 14880
[29.03.2025 17:26:05] Clearing UAC prompt since there are no remaining operations
[29.03.2025 17:26:05] Resetting administrator rights cache for process id 14880
[29.03.2025 17:26:10] Found 39 installed packages from Pip
[29.03.2025 17:26:10] Adding missing package setuptools to installed packages list
[29.03.2025 17:26:10] Adding missing package typing_extensions to installed packages list
[29.03.2025 17:26:11] Found 0 installed packages from Chocolatey
[29.03.2025 17:26:12] Found 0 installed packages from PowerShell
[29.03.2025 17:26:12] Found 142 installed packages from Winget
[29.03.2025 17:26:12] Adding missing package TeamViewer.TeamViewer to installed packages list
[29.03.2025 17:26:12] Adding missing package TheDocumentFoundation.LibreOffice.HelpPack to installed packages list
[29.03.2025 17:26:12] Adding missing package TheDocumentFoundation.LibreOffice to installed packages list
[29.03.2025 17:26:12] Adding missing package ARP\Machine\X64\{72FF69C9-E11E-465B-B4BD-6055CBBA52FD} to installed packages list
[29.03.2025 17:26:12] Adding missing package Logitech.OptionsPlus to installed packages list
[29.03.2025 17:26:13] Cached icon for id=libreoffice is INVALID (PackageVersion)
[29.03.2025 17:26:13] Cached icon for id=teamviewer is INVALID (PackageVersion)
[29.03.2025 17:26:16] Found 2 available updates from Winget
[29.03.2025 17:26:17] Found 0 available updates from Chocolatey
[29.03.2025 17:26:18] Found 0 installed packages from PowerShell
[29.03.2025 17:26:18] Found 0 available updates from PowerShell
[29.03.2025 17:26:19] Found 0 available updates from Pip
[29.03.2025 17:26:27] DWM Thread was suspended successfully
[29.03.2025 17:26:27] XAML Thread was suspended successfully

Package Managers Logs

Manager WinGet with version:
System WinGet CLI Version: v1.10.340
Using Native WinGet helper (COM Api)

——————————————————————————————————————————


Logged native task on manager Winget. Task type is ListSources
Process start time: 29.03.2025 17:20:33
Process end time:   29.03.2025 17:20:33

-- Task information
 ...

The task reported success

——————————————————————————————————————————

Logged native task on manager Winget. Task type is ListInstalledPackages
Process start time: 29.03.2025 17:20:37
Process end time:   29.03.2025 17:20:47

-- Task information
 ...

The task reported success

——————————————————————————————————————————

Logged subprocess-based task on manager Winget. Task type is RefreshIndexes
Subprocess executable: "C:\Users\#####\AppData\Local\Microsoft\WindowsApps\winget.exe"
Command-line arguments: " source update --disable-interactivity"
Process start time: 29.03.2025 17:20:37
Process end time:   29.03.2025 17:20:43

-- Process STDOUT
 ...

Return code: SUCCESS (0)

——————————————————————————————————————————

Logged native task on manager Winget. Task type is OtherTask
Process start time: 29.03.2025 17:20:37
Process end time:   29.03.2025 17:20:46

-- Task information
 ...

The task reported success

——————————————————————————————————————————

Logged native task on manager Winget. Task type is ListUpdates
Process start time: 29.03.2025 17:20:43
Process end time:   29.03.2025 17:20:47

-- Task information
 ...

The task reported success

——————————————————————————————————————————

Logged native task on manager Winget. Task type is ListInstalledPackages
Process start time: 29.03.2025 17:21:00
Process end time:   29.03.2025 17:21:04

-- Task information
 ...

The task reported success

——————————————————————————————————————————

Logged native task on manager Winget. Task type is OtherTask
Process start time: 29.03.2025 17:21:00
Process end time:   29.03.2025 17:21:03

-- Task information
 ...

The task reported success

——————————————————————————————————————————

Logged native task on manager Winget. Task type is ListInstalledPackages
Process start time: 29.03.2025 17:26:10
Process end time:   29.03.2025 17:26:12

-- Task information
 ...

The task reported success

——————————————————————————————————————————

Logged native task on manager Winget. Task type is OtherTask
Process start time: 29.03.2025 17:26:10
Process end time:   29.03.2025 17:26:11

-- Task information
 ...

The task reported success

——————————————————————————————————————————

Logged subprocess-based task on manager Winget. Task type is RefreshIndexes
Subprocess executable: "C:\Users\#####\AppData\Local\Microsoft\WindowsApps\winget.exe"
Command-line arguments: " source update --disable-interactivity"
Process start time: 29.03.2025 17:26:15
Process end time:   29.03.2025 17:26:16

-- Process STDOUT
 ...

Return code: SUCCESS (0)

——————————————————————————————————————————

Logged native task on manager Winget. Task type is ListUpdates
Process start time: 29.03.2025 17:26:16
Process end time:   29.03.2025 17:26:16

-- Task information
 ...

The task reported success

Relevant information

No response

Screenshots and videos

No response
@mstammberger mstammberger added the bug Something isn't working label Apr 2, 2025
@marticliment
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Owner

Hello @mstammberger, please test this out: #3269 (comment)

@mstammberger
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Author

Ok, now I downloaded the zip and replaced "UniGetUI Elevator.exe" in my installation.
I'll observe the issue and give you feedback if there are any news.
Thanks!

@mstammberger
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Now, one month later, I'll give you a positive feedback:
Some days ago there was an update of Teamviewer and this time there was no crash!
Seems the issue is resolved with "UniGet Elevator.exe" V2.5.2.0

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@mstammberger @marticliment