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[BUG] UniGetUI Elevator.exe - Crash in Background (Only visible on Event Viewer and Reliability Monitor) #3435

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Charlie-Ramirez-Animation-Studios-de-MX opened this issue Mar 10, 2025 · 1 comment
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@Charlie-Ramirez-Animation-Studios-de-MX

Please confirm these before moving forward

  • I have searched for my issue and have not found a work-in-progress/duplicate/resolved issue.
  • I have tested that this issue has not been fixed in the latest (beta or stable) release.
  • I have checked the FAQ section for solutions.
  • This issue is about a bug (if it is not, please use the correct template).

UniGetUI Version

3.1.7 [Logs since 1.3.6]

Windows version, edition, and architecture

Windows 11 Pro 24H2 26100.3323

Describe your issue

The UniGetUI Elevator.exe process constantly hangs in the background (even if there is no activity in progress), generating crash logs in the Windows Event Viewer. There seems to be no problems with the GUI and it works normally (apparently) or at least it does not seem to generate traces in the logs due to the process failure.

Steps to reproduce the issue

It only occurs with the background application, although it is increased before starting and at the end of an update order, generating between 4 and +30 successive records in the event viewer.

Image

UniGetUI Log

[2025-03-10 12:42:26] Build 82
[2025-03-10 12:42:26] Data directory C:\Users\charl\AppData\Local\UniGetUI
[2025-03-10 12:42:26] Encoding Code Page set to 437
[2025-03-10 12:42:27] Using built-in UniGetUI Elevator
[2025-03-10 12:42:29] Loaded language locale: en
[2025-03-10 12:42:29] Checking for internet connectivity. Pinging google.com, microsoft.com, couldflare.com and marticliment.com
[2025-03-10 12:42:29] google.com responded successfully to ping, internet connection was validated.
[2025-03-10 12:42:29] Thread with Id 14864 was assigned as DWM thread
[2025-03-10 12:42:29] DWM Thread was suspended successfully
[2025-03-10 12:42:29] Thread with Id 4736 was assigned as XAML thread
[2025-03-10 12:42:29] XAML Thread was suspended successfully
[2025-03-10 12:42:30] Randomly-generated background API auth token for the current session: q70wbifvtmtkin0liw13hz1lvobvf65j8qaf5mlq5731y0jrtkhl4ks7jptvepap
[2025-03-10 12:42:30] Api running on http://localhost:7058
[2025-03-10 12:42:31] Lang files were updated successfully from GitHub
[2025-03-10 12:42:31] Begin check for updates on endpoint https://www.marticliment.com/versions/unigetui/stable.ver
[2025-03-10 12:42:31] Downloaded new icons and screenshots successfully!
[2025-03-10 12:42:31] Got response from endpoint: (82, 3.1.7, 507A59A0DF140AC35785F81750BF7954E788B33CEAB916ACD51571EE048FBCF3)
[2025-03-10 12:42:33] Old chocolatey path does not exist, not migrating Chocolatey
[2025-03-10 12:42:33] Begin "which" search for command npm
[2025-03-10 12:42:33] Begin "which" search for command vcpkg
[2025-03-10 12:42:33] Begin "which" search for command python.exe
[2025-03-10 12:42:33] Begin "which" search for command cargo
[2025-03-10 12:42:33] Begin "which" search for command winget.exe
[2025-03-10 12:42:33] Begin "which" search for command dotnet.exe
[2025-03-10 12:42:34] Command winget.exe was found on C:\Users\charl\AppData\Local\Microsoft\WindowsApps\winget.exe
[2025-03-10 12:42:34] Command python.exe was found on C:\Program Files\Python312\python.exe
[2025-03-10 12:42:34] Command vcpkg was not found on the system
[2025-03-10 12:42:34] Begin "which" search for command vcpkg
[2025-03-10 12:42:34] Command dotnet.exe was found on C:\Program Files\dotnet\dotnet.exe
[2025-03-10 12:42:34] Command cargo was not found on the system
[2025-03-10 12:42:34] ▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄
                      █▀▀▀▀▀▀▀▀▀▀▀▀▀ MANAGER LOADED ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
                      █ Name: Npm
                      █ Enabled: False
                      █ THE MANAGER IS DISABLED
                      ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
[2025-03-10 12:42:34] Begin "which" search for command pwsh.exe
[2025-03-10 12:42:34] ▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄
                      █▀▀▀▀▀▀▀▀▀▀▀▀▀ MANAGER LOADED ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
                      █ Name: Cargo
                      █ Enabled: True
                      █ Found: False
                      █ THE MANAGER WAS NOT FOUND. PERHAPS IT IS NOT 
                      █ INSTALLED OR IT HAS BEEN MISCONFIGURED 
                      ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
[2025-03-10 12:42:35] Command vcpkg was not found on the system
[2025-03-10 12:42:35] Begin "which" search for command vcpkg
[2025-03-10 12:42:35] Command pwsh.exe was found on C:\Program Files\PowerShell\7\pwsh.exe
[2025-03-10 12:42:35] Running elevated, WinGet class registration is likely to fail unless using lower trust class registration is allowed in settings
[2025-03-10 12:42:35] Command vcpkg was not found on the system
[2025-03-10 12:42:35] ▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄
                      █▀▀▀▀▀▀▀▀▀▀▀▀▀ MANAGER LOADED ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
                      █ Name: vcpkg
                      █ Enabled: True
                      █ Found: False
                      █ THE MANAGER WAS NOT FOUND. PERHAPS IT IS NOT 
                      █ INSTALLED OR IT HAS BEEN MISCONFIGURED 
                      ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
[2025-03-10 12:42:36] Loaded 2 sources for manager Winget
[2025-03-10 12:42:36] ▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄
                      █▀▀▀▀▀▀▀▀▀▀▀▀▀ MANAGER LOADED ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
                      █ Name: Winget
                      █ Enabled: True
                      █ Found: True
                      █ Fancy exe name: winget.exe
                      █ Executable path: C:\Users\charl\AppData\Local\Microsoft\WindowsApps\winget.exe
                      █ Call arguments: 
                      █ Version: 
                      █   System WinGet CLI Version: v1.10.340
                      █   Using Native WinGet helper (COM Api)
                      ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
[2025-03-10 12:42:36] ▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄
                      █▀▀▀▀▀▀▀▀▀▀▀▀▀ MANAGER LOADED ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
                      █ Name: .NET Tool
                      █ Enabled: True
                      █ Found: True
                      █ Fancy exe name: dotnet tool
                      █ Executable path: C:\Program Files\dotnet\dotnet.exe
                      █ Call arguments: tool
                      █ Version: 
                      █   8.0.406
                      ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
[2025-03-10 12:42:36] UniGetUI Chocolatey was found in the path
[2025-03-10 12:42:37] Begin "which" search for command scoop
[2025-03-10 12:42:37] Command scoop was found on C:\Users\charl\scoop\shims\scoop
[2025-03-10 12:42:37] ▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄
                      █▀▀▀▀▀▀▀▀▀▀▀▀▀ MANAGER LOADED ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
                      █ Name: Pip
                      █ Enabled: True
                      █ Found: True
                      █ Fancy exe name: pip
                      █ Executable path: C:\Program Files\Python312\python.exe
                      █ Call arguments:  -m pip
                      █ Version: 
                      █   pip 25.0.1 from C:\Program Files\Python312\Lib\site-packages\pip (python 3.12)
                      ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
[2025-03-10 12:42:38] Loaded 1 sources for manager Chocolatey
[2025-03-10 12:42:38] ▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄
                      █▀▀▀▀▀▀▀▀▀▀▀▀▀ MANAGER LOADED ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
                      █ Name: Chocolatey
                      █ Enabled: True
                      █ Found: True
                      █ Fancy exe name: choco.exe
                      █ Executable path: C:\Users\charl\AppData\Local\UniGetUI\Chocolatey\choco.exe
                      █ Call arguments: 
                      █ Version: 
                      █   2.4.2
                      ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
[2025-03-10 12:42:39] Loaded 1 sources for manager Scoop
[2025-03-10 12:42:39] ▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄
                      █▀▀▀▀▀▀▀▀▀▀▀▀▀ MANAGER LOADED ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
                      █ Name: Scoop
                      █ Enabled: True
                      █ Found: True
                      █ Fancy exe name: scoop
                      █ Executable path: C:\WINDOWS\system32\windowspowershell\v1.0\powershell.exe
                      █ Call arguments:  -NoProfile -ExecutionPolicy Bypass -Command scoop
                      █ Version: 
                      █   Current Scoop version:
                      █   859d1db5 chore(release): Bump to version 0.5.2 (#6080)
                      █   
                      █   'main' bucket:
                      █   42fac39a2 kubescape: Update to version 3.0.31
                      ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
[2025-03-10 12:42:41] Loaded 1 sources for manager PowerShell
[2025-03-10 12:42:41] ▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄
                      █▀▀▀▀▀▀▀▀▀▀▀▀▀ MANAGER LOADED ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
                      █ Name: PowerShell
                      █ Enabled: True
                      █ Found: True
                      █ Fancy exe name: powershell.exe
                      █ Executable path: C:\WINDOWS\system32\windowspowershell\v1.0\powershell.exe
                      █ Call arguments:  -NoProfile -Command
                      █ Version: 
                      █   Name                           Value                                                                                   
                      █   ----                           -----                                                                                   
                      █   PSVersion                      5.1.26100.2161                                                                          
                      █   PSEdition                      Desktop                                                                                 
                      █   PSCompatibleVersions           {1.0, 2.0, 3.0, 4.0...}                                                                 
                      █   BuildVersion                   10.0.26100.2161                                                                         
                      █   CLRVersion                     4.0.30319.42000                                                                         
                      █   WSManStackVersion              3.0                                                                                     
                      █   PSRemotingProtocolVersion      2.3                                                                                     
                      █   SerializationVersion           1.1.0.1
                      ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
[2025-03-10 12:42:45] Loaded 1 sources for manager PowerShell7
[2025-03-10 12:42:45] ▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄
                      █▀▀▀▀▀▀▀▀▀▀▀▀▀ MANAGER LOADED ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
                      █ Name: PowerShell7
                      █ Enabled: True
                      █ Found: True
                      █ Fancy exe name: pwsh.exe
                      █ Executable path: C:\Program Files\PowerShell\7\pwsh.exe
                      █ Call arguments:  -NoProfile -Command
                      █ Version: 
                      █   PowerShell 7.5.0
                      ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
[2025-03-10 12:42:45] Checking for internet connectivity. Pinging google.com, microsoft.com, couldflare.com and marticliment.com
[2025-03-10 12:42:45] Checking for internet connectivity. Pinging google.com, microsoft.com, couldflare.com and marticliment.com
[2025-03-10 12:42:45] Checking for internet connectivity. Pinging google.com, microsoft.com, couldflare.com and marticliment.com
[2025-03-10 12:42:45] LoadComponentsAsync finished executing. All managers loaded. Proceeding to interface.
[2025-03-10 12:42:45] google.com responded successfully to ping, internet connection was validated.
[2025-03-10 12:42:45] google.com responded successfully to ping, internet connection was validated.
[2025-03-10 12:42:45] google.com responded successfully to ping, internet connection was validated.
[2025-03-10 12:42:45] Manager Chocolatey has not implemented RefreshPackageIndexes
[2025-03-10 12:42:45] Manager PowerShell7 has not implemented RefreshPackageIndexes
[2025-03-10 12:42:45] Manager Pip has not implemented RefreshPackageIndexes
[2025-03-10 12:42:45] Manager PowerShell has not implemented RefreshPackageIndexes
[2025-03-10 12:42:46] Begin "which" search for command scoop-search.exe
[2025-03-10 12:42:47] Command scoop-search.exe was found on C:\Users\charl\scoop\shims\scoop-search.exe
[2025-03-10 12:42:47] Dependency Scoop-Search for manager Scoop is present
[2025-03-10 12:42:48] Begin "which" search for command git.exe
[2025-03-10 12:42:48] Found 3 installed packages from Scoop
[2025-03-10 12:42:48] Command git.exe was found on C:\Users\charl\scoop\shims\git.exe
[2025-03-10 12:42:48] Dependency Git for manager Scoop is present
[2025-03-10 12:42:51] Found 4 installed packages from Chocolatey
[2025-03-10 12:42:52] Found 1 installed packages from PowerShell
[2025-03-10 12:42:52] Manager .NET Tool has not implemented RefreshPackageIndexes
[2025-03-10 12:42:53] Found 0 available updates from Chocolatey
[2025-03-10 12:42:54] [Telemetry] Call to /activity failed with error code ServiceUnavailable
[2025-03-10 12:42:56] Found 40 installed packages from Pip
[2025-03-10 12:42:56] Found 1 installed packages from .NET Tool
[2025-03-10 12:42:56] Found 1 installed packages from .NET Tool

Package Managers Logs

Manager WinGet with version:
System WinGet CLI Version: v1.10.340
Using Native WinGet helper (COM Api)

——————————————————————————————————————————


Logged native task on manager Winget. Task type is ListSources
Process start time: 2025-03-10 12:42:36
Process end time:   2025-03-10 12:42:36

-- Task information
 ...

The task reported success

——————————————————————————————————————————

Logged native task on manager Winget. Task type is ListInstalledPackages
Process start time: 2025-03-10 12:42:45
Process end time:   2025-03-10 12:43:08

-- Task information
 ...

The task reported success

——————————————————————————————————————————

Logged native task on manager Winget. Task type is OtherTask
Process start time: 2025-03-10 12:42:45
Process end time:   2025-03-10 12:43:03

-- Task information
 ...

The task reported success

——————————————————————————————————————————

Logged subprocess-based task on manager Winget. Task type is RefreshIndexes
Subprocess executable: "C:\Users\charl\AppData\Local\Microsoft\WindowsApps\winget.exe"
Command-line arguments: " source update --disable-interactivity"
Process start time: 2025-03-10 12:42:45
Process end time:   2025-03-10 12:42:54

-- Process STDOUT
 ...

-- Process STDERR
  [WARN] Redirecting %TEMP% folder to C:\Users\charl\AppData\Local\Temp\UniGetUI\ElevatedWinGetTemp, since UniGetUI was run as admin

Return code: SUCCESS (0)

——————————————————————————————————————————

Logged native task on manager Winget. Task type is ListUpdates
Process start time: 2025-03-10 12:42:56
Process end time:   2025-03-10 12:43:08

-- Task information
 ...

The task reported success

——————————————————————————————————————————

Logged native task on manager Winget. Task type is ListInstalledPackages
Process start time: 2025-03-10 15:55:31
Process end time:   2025-03-10 15:55:49

-- Task information
 ...

The task reported success

——————————————————————————————————————————

Logged native task on manager Winget. Task type is OtherTask
Process start time: 2025-03-10 15:55:32
Process end time:   2025-03-10 15:55:42

-- Task information
 ...

The task reported success

——————————————————————————————————————————

Relevant information

*Ask Once Admin Rights and Once per batch enabled
According to the reliability monitor, the failure started to occur from 2025-02-23 with version 3.1.6 of uniget

At the moment I don't know if it could be related to another failure due to excess traffic or opening and closing TCP-IP ports (apparently colliding with the Windows Time service (w32Time) and DNS Service) when more than one server is used (respectively Cloudflare NTP and DNS and Google NTP+DNS) since they seem to occur in a chain [Opening another bug in progress]

Screenshots and videos

Image

Image

Image

@marticliment
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When it crashes in the background, do operations still work as expected?

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