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Outbound call generating inbound call #375

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devniel opened this issue May 26, 2025 · 0 comments
Open

Outbound call generating inbound call #375

devniel opened this issue May 26, 2025 · 0 comments

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@devniel
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devniel commented May 26, 2025

Hello LiveKit team,

We have an strange issue with a telephony provider (https://www.keyyo.com/fr/) where Outbound calls (number Keyyo -> number X) are started but then an Inbound call (SIP invite, number X -> number Keyyo) is started automatically without user intervention, and this inbound call is the one taking the user voice.

Please, do you have any idea what could happening ? I think there should be something in Keyyo side to configure but I'm not sure (we are on our way to get access to the Keyyo dashboard), we have only these options:

Image

Otherwise, is it something that requires changing livekit/sip ?

PD: This doesn't happen with other telephony providers (Twilio, etc.)

Thank you!

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