Livekit not picking up the call

[owaismohsin001]

The problem

I have a working LiveKit agent, the agent is running locally and using LiveKit Cloud for the server. I have tested by connecting to it via a React app, and it works. I created a trunk, and a dispatch rule, and the call is being routed to my agent, but even after generate_reply is executed, the call is not answered. The call comes from a MicroSIP, running on the same machine the agent is running on. I checked the firewall and Wireshark to ensure packets weren't being blocked, but so far to no avail. The weird part is that my conversation_item_added function is executed, and it prints the text it is supposed to say.

After a while, my agent gives the log: shutting down job task {"reason": "", "user_initiated": false} and livekit shows media timeout on the telephony tab

How to reproduce*
Set up trunking & dispatch rules
Download MicroSIP or any other softphone
Call your agent

Expected result
Starting the agent and initiating the conversation

Actual Result
Keeps ringing but the phone is never answered