Skip to content

SIP INVITE Fails with 403 Forbidden on LiveKit #333

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Open
narendra-bluebash opened this issue Apr 10, 2025 · 3 comments
Open

SIP INVITE Fails with 403 Forbidden on LiveKit #333

narendra-bluebash opened this issue Apr 10, 2025 · 3 comments
Labels
bug Something isn't working

Comments

@narendra-bluebash
Copy link

We're encountering an issue while setting up outbound SIP in LiveKit. The response to our INVITE request returns an unexpected status: SIP Status: 403 (FORBIDDEN).

Here are the connection details we're using:

SIP Address: a2east.sipregistration.com

Username: XXXXX

Password: XXXXXXX

Number: XXXXXX

We’ve verified these credentials using Zoiper, and both inbound and outbound calls work successfully there. Could you please help us debug this issue?

@narendra-bluebash narendra-bluebash added the bug Something isn't working label Apr 10, 2025
@nzhenev
Copy link

nzhenev commented Apr 11, 2025

same problem, with 2 sip providers:

  • Mango (RU)
  • Belline (RU)

heeelp, please. How can i debug this case? all logging: debug is set, but no details in docker consoles, in sip container too. Just 403 Forbidden error

@theomonnom
Copy link
Member

@davidzhao @dennwc

@dennwc dennwc transferred this issue from livekit/agents Apr 11, 2025
@dennwc
Copy link
Contributor

dennwc commented Apr 11, 2025

Answered in Slack. We'll need PCAP to debug this.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
bug Something isn't working
Projects
None yet
Development

No branches or pull requests

4 participants