Unable to complete new installation

[AcidBit]

What version of GlobaLeaks are you using?

Latest

What browser(s) are you seeing the problem on?

N/A

What operating system(s) are you seeing the problem on?

Linux

Describe the issue

On Debian 12, while trying to run the first command "wget https://deb.globaleaks.org/install-globaleaks.sh", I get the message:

"ERROR: The certificate of ‘deb.globaleaks.org’ is not trusted.
ERROR: The certificate of ‘deb.globaleaks.org’ doesn't have a known issuer."

and the installation stops. Am I doing smth wrong?
I have installed Globaleaks again in the past, without any problems.

Thank you.

Proposed solution

No response

[evilaliv3]

Thank you for reporting the issue, we will recheck this and get back to you.

[AcidBit]

Hi, I still get the same error. Am I doing smth wrong? Thank you!

[evilaliv3]

@AcidBit : do you have issues if you dowload the scripts directly from github?

https://raw.githubusercontent.com/globaleaks/GlobaLeaks/main/scripts/install.sh

[AcidBit]

I have tried

wget --no-check-certificate https://deb.globaleaks.org/install-globaleaks.sh

and the file is saved, but when I give

./install.sh

I get

W: GPG error: https://deb.globaleaks.org bookworm/ Release: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 32E6792624045008
E: The repository 'http://deb.globaleaks.org bookworm/ Release' is not signed.

[evilaliv3]

@AcidBit : would you please retry now?

[AcidBit]

No difference at all :(

ERROR: The certificate of ‘deb.globaleaks.org’ is not trusted.
ERROR: The certificate of ‘deb.globaleaks.org’ doesn't have a known issuer.

Is it just me or is it a general issue?

Are there any other installation alternatives I could try? Thank you for your help!

[karlludwigweise]

You can install GlobaLeaks using Docker. See docker directory in this repo.

[AcidBit]

@evilaliv3 Am I the only one having the issue or is it smth general? If it is general then I can wait until it is fixed. I wouldn't want to mess with Docker at the moment. Thank you.

[evilaliv3]

Apparently yes @AcidBit

Maybe it is related to your network or browser?

Please retry downloading and running this script directly: https://raw.githubusercontent.com/globaleaks/GlobaLeaks/main/scripts/install.sh

[AcidBit]

@evilaliv3 Changed network and managed to download the script with no problems. Execution terminates with error:
W: GPG error: https://deb.globaleaks.org bookworm/ Release: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 32E6792624045008
E: The repository 'http://deb.globaleaks.org bookworm/ Release' is not signed.
Any bypass for this one too?

[evilaliv3]

Thank you @AcidBit

This issue was a issue on our side. you should be able to proceed now.

Regarding the initial issue also i think is related to our side and IPv6, we will check by today on this matter too.

[AcidBit]

@evilaliv3 Thank you for your answer. Plz let me know when you're ready, so I can retry.

[evilaliv3]

@AcidBit : by downloading the script from github you should be able to access already.

Regarding the reason why accessing via IPv6 instead your system fails to use the certificate the reason remains unclear.

[AcidBit]

I installed an Ubuntu server this time to test on this too and try my luck. Whatever I do, either installing from install-globaleaks.sh (using --no-check-certificate) or downloading first install.sh and installing from that, I end up with the same messages:
W: GPG error: https://deb.globaleaks.org noble/ Release: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 32E6792624045008
E: The repository 'http://deb.globaleaks.org noble/ Release' is not signed.

kpechlivanis@ubuntuglobaleaks:~$ sudo ./install.sh
[sudo] password for kpechlivanis:
Running the GlobaLeaks installation...
In case of failure please report encountered issues to the ticketing system at: https://github.com/globaleaks/globaleaks-whistleblowing-software/issues

Detected OS: Ubuntu - noble
Running: "apt-get -y update"... FAIL
Ouch! The installation failed.
COMBINED STDOUT/STDERR OUTPUT OF FAILED COMMAND:
Hit:2 http://security.ubuntu.com/ubuntu noble-security InRelease
Hit:3 http://gr.archive.ubuntu.com/ubuntu noble InRelease
Hit:4 http://gr.archive.ubuntu.com/ubuntu noble-updates InRelease
Hit:5 http://gr.archive.ubuntu.com/ubuntu noble-backports InRelease
Ign:1 https://deb.globaleaks.org noble/ InRelease
Get:6 https://deb.globaleaks.org noble/ Release [741 B]
Get:7 https://deb.globaleaks.org noble/ Release.gpg [833 B]
Ign:7 https://deb.globaleaks.org noble/ Release.gpg
Reading package lists...
W: GPG error: https://deb.globaleaks.org noble/ Release: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 32E6792624045008
E: The repository 'http://deb.globaleaks.org noble/ Release' is not signed.
kpechlivanis@ubuntuglobaleaks:~$ ls
] install-globaleaks.sh install.log install.sh

I really am desperate now..

[evilaliv3]

Would you please retry now @AcidBit ?

[AcidBit]

@evilaliv3

kpechlivanis@ubuntuglobaleaks:$ ls
] install-globaleaks.sh install.log install.sh
kpechlivanis@ubuntuglobaleaks:$ sudo ./install.sh
[sudo] password for kpechlivanis:
Running the GlobaLeaks installation...
In case of failure please report encountered issues to the ticketing system at: https://github.com/globaleaks/globaleaks-wh istleblowing-software/issues

Detected OS: Ubuntu - noble
Running: "apt-get -y update"... FAIL
Ouch! The installation failed.
COMBINED STDOUT/STDERR OUTPUT OF FAILED COMMAND:
Hit:2 http://gr.archive.ubuntu.com/ubuntu noble InRelease
Hit:3 http://security.ubuntu.com/ubuntu noble-security InRelease
Get:4 http://gr.archive.ubuntu.com/ubuntu noble-updates InRelease [126 kB]
Hit:5 http://gr.archive.ubuntu.com/ubuntu noble-backports InRelease
Get:6 http://gr.archive.ubuntu.com/ubuntu noble-updates/universe amd64 Packages [1,056 kB]
Ign:1 https://deb.globaleaks.org noble/ InRelease
Get:7 https://deb.globaleaks.org noble/ Release [741 B]
Get:8 https://deb.globaleaks.org noble/ Release.gpg [833 B]
Ign:8 https://deb.globaleaks.org noble/ Release.gpg
Reading package lists...
W: GPG error: https://deb.globaleaks.org noble/ Release: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 32E6792624045008
E: The repository 'http://deb.globaleaks.org noble/ Release' is not signed.