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"Seen" status only populate when target user exit and re-enter room not if they are already in the room #4662

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escix opened this issue Apr 30, 2025 · 2 comments · Fixed by #4679
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A-Read-Receipt A-Timeline O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Something isn't working: bugs, crashes, hangs and other reported problems X-Regression

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@escix
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escix commented Apr 30, 2025

Steps to reproduce

  1. Where are you starting? What can you see?
    send a message and wait for the message to be seen.

if the target user is already in the room (i.e. app open and in the room and can see the messages coming through) the seen status is not displayed on the origin device.

But is the target user go out of the room and re-enter the room the seen status in the origin device populate properly.

Outcome

What did you expect?

the seen status to be updated in the origin device if the target device is on and the user is already in the room

What happened instead?

seen status not updating even through the target user saw the message

Your phone model

Samsung Galaxy

Operating system version

No response

Application version and app store

25.04.03

Homeserver

1.128.0

Will you send logs?

No

Are you willing to provide a PR?

No

@escix escix added the T-Defect Something isn't working: bugs, crashes, hangs and other reported problems label Apr 30, 2025
@bmarty bmarty added S-Major Severely degrades major functionality or product features, with no satisfactory workaround O-Occasional Affects or can be seen by some users regularly or most users rarely A-Timeline A-Read-Receipt labels Apr 30, 2025
@bmarty
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bmarty commented Apr 30, 2025

Thanks for reporting, I confirm I can reproduce the problem.
Element Web and Element X iOS do not have the problem.

@bmarty
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bmarty commented May 2, 2025

I have made some tests to see from which version this has regressed:

After a git bisect, the regression seems to come from this commit: 1e4c30c

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Labels
A-Read-Receipt A-Timeline O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Something isn't working: bugs, crashes, hangs and other reported problems X-Regression
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2 participants