Random Logouts: Token is not active #29857
Labels
O-Uncommon
Most users are unlikely to come across this or unexpected workflow
S-Major
Severely degrades major functionality or product features, with no satisfactory workaround
T-Defect
Steps to reproduce
I get randomly logged out no clear reason why that happens.
In the log I can see
Failed to process outgoing request 1: M_UNKNOWN_TOKEN: MatrixError: [401] Token is not active
.Outcome
What did you expect?
I stay logged in.
What happened instead?
I get logged out because of "Security Reasons"
Operating system
Ubuntu 24.04
Browser information
Version 135.0.7049.95 (Official Build) (64-bit)
URL for webapp
https://dev.element.neodyme.one/
Application version
Version von Element: 1.11.100-rc.0 Krypto-Version: Rust SDK 0.10.0 (3cc301d), Vodozemac 0.9.0
Homeserver
Synpase 1.127.1, MAS: 0.15.0
Will you send logs?
Yes
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