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Random Logouts: Token is not active #29857

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kilimnik opened this issue Apr 30, 2025 · 3 comments
Closed

Random Logouts: Token is not active #29857

kilimnik opened this issue Apr 30, 2025 · 3 comments
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O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect

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@kilimnik
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Steps to reproduce

I get randomly logged out no clear reason why that happens.

In the log I can see Failed to process outgoing request 1: M_UNKNOWN_TOKEN: MatrixError: [401] Token is not active.

Outcome

What did you expect?

I stay logged in.

What happened instead?

I get logged out because of "Security Reasons"

Operating system

Ubuntu 24.04

Browser information

Version 135.0.7049.95 (Official Build) (64-bit)

URL for webapp

https://dev.element.neodyme.one/

Application version

Version von Element: 1.11.100-rc.0 Krypto-Version: Rust SDK 0.10.0 (3cc301d), Vodozemac 0.9.0

Homeserver

Synpase 1.127.1, MAS: 0.15.0

Will you send logs?

Yes

@dosubot dosubot bot added O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround labels Apr 30, 2025
@kilimnik
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I think I know the problem, I'll close it for now, I think the update failed on my side

@t3chguy
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t3chguy commented Apr 30, 2025

@kilimnik did you build the app yourself, it looks to be using a bundle with hash 3a281a5a4df26cef7e15 which is neither v1.11.100-rc.0 nor v1.11.99 as far as I can tell

@kilimnik
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Yes, I'm using NixOS to build it, and also this one includes this commit which is not upstreamed neodyme-labs@0c31bb0

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Labels
O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect
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