app.element.io on matrix.org fails to load attachments #29398
Labels
A-Media
O-Occasional
Affects or can be seen by some users regularly or most users rarely
S-Major
Severely degrades major functionality or product features, with no satisfactory workaround
T-Defect
Steps to reproduce
I'm logged into matrix.org via SSO from github.com. In every channel (such as #main:postmarketos.org, aka #postmarketos:matrix.org, but I see this everywhere) attachments fail to load. Image previews just show a spinner, and other attachments do nothing when clicked on.
Image previews (which are missing, just showing spinners) or attachment download buttons.
Outcome
What did you expect?
The attachments to show previews and download when I click the download button.
What happened instead?
Previews never show up; when clicking the download button, an error box pops up saying (for example):
If I middle-click images, I get a page like https://matrix-client.matrix.org/_matrix/media/v3/download/postmarketos.org/91f5e62130995cf40de60bc859272cc9474862ae1116cf1e687a3ddacf836ccf?allow_redirect=true with the contents:
Operating system
No response
Browser information
No response
URL for webapp
No response
Application version
No response
Homeserver
No response
Will you send logs?
Yes
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