fetching new messages/ notifications do not work on mobile networks, only wifi #9028
Labels
T-Defect
Something isn't working: bugs, crashes, hangs and other reported problems
Comments
svenb1234
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the
T-Defect
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Steps to reproduce
Since one or two weeks our mobile devices do not notify about new messages while only having access to a mobile network, i.e. LTE or 5G.
If one opens the chat, the new messages are loaded, i.e. they were not received before. So probably it's not the notification which is not working, but the fetching new messages.
As soon as we are on WiFi it works.
It also works with Element X on the same devices.
Outcome
What did you expect?
New messages are fetched automatically and the user is notified.
What happened instead?
New messages are only fetched, if the app is opened.
Your phone model
Pixel 6 and 8a
Operating system version
15
Application version and app store
1.6.36
Homeserver
matrix.org
Will you send logs?
No
Are you willing to provide a PR?
No
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