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[Desktop] Paid/Premium extensions will not install in Brave #10622

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Brave-Matt opened this issue Jul 8, 2020 · 4 comments
Open

[Desktop] Paid/Premium extensions will not install in Brave #10622

Brave-Matt opened this issue Jul 8, 2020 · 4 comments
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feature/extensions OS/Desktop priority/P4 Planned work. We expect to get to it "soon".

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@Brave-Matt
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Description

It seems that any paid/premium subscription extension(s) will not install in the browser. They appear to hang on Installing... without ever actually finishing. I have a user reporting this behavior for at least two extensions:

Issue may include (up to) all paid extensions but this is hard to test without actually buying the extension/subscribing to the service. cc @rebron cc @jumde

image

Steps to Reproduce

  1. Visit Google webstore and attempt to install one of the paid extensions above
  2. Observe the extension hang on Installing... phase

Actual result:

Extension is never installed.

Expected result:

Extension should be installed in Brave just as any other extension.

Reproduces how often:

Always.

Brave version (brave://version info)

Brave version 1.10.99

Version/Channel Information:

  • Can you reproduce this issue with the current release? Yes
  • Can you reproduce this issue with the beta channel? Yes
  • Can you reproduce this issue with the dev channel? Yes
  • Can you reproduce this issue with the nightly channel? Yes

Other Additional Information:

  • Does the issue resolve itself when disabling Brave Shields? No
  • Does the issue resolve itself when disabling Brave Rewards? No
  • Is the issue reproducible on the latest version of Chrome? No

Miscellaneous Information:

Original user report:
https://community.brave.com/t/questions-after-migrated-to-brave/136763/15

@Sh4d0wHunt3rX
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I reported this issue, let me know if you need my help to test it.

@rebron
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rebron commented Jul 14, 2020

related to #7167

@Sh4d0wHunt3rX
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Any update on this?

@Sh4d0wHunt3rX
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Any update on this? Still can't use premium extentions.

@rebron rebron added the priority/P4 Planned work. We expect to get to it "soon". label Sep 2, 2020
@rebron rebron added this to General May 28, 2024
@rebron rebron moved this to P4 Backlog in General May 28, 2024
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Labels
feature/extensions OS/Desktop priority/P4 Planned work. We expect to get to it "soon".
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Status: P4 Backlog
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4 participants