Sponsor question

[dvillartx]

I am new to CIPP and I am trying to figure out how to get in touch with support. I didn't initiate the sponsorship so I am unclear if that information was sent to the person that initiated the sponsor or not. How do I obtain this information?

Thank you

[KelvinTegelaar]

[email protected] :) Remember to include the sponsorship username in your ticket!

[dvillartx]

Thank you for the information, but what do you mean by sponsorship username?