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"Cannot get game info" on DOOM 3: BFG Edition. GOG version #3622

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Alerymin opened this issue Mar 9, 2024 · 1 comment
Closed

"Cannot get game info" on DOOM 3: BFG Edition. GOG version #3622

Alerymin opened this issue Mar 9, 2024 · 1 comment
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bug:unconfirmed Someone works on identifying the issue

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@Alerymin
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Alerymin commented Mar 9, 2024

Describe the bug

When I open the game page, it loads the details, but instantly shows "Cannot get game info".
I also cannot install or load an already installed version.
I tried resetting Heroic, removing and re-adding my account, it's still broken

Add logs

(12:07:50) INFO:    [Legendary]:        Legendary location: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary
(12:07:50) INFO:    [Gog]:              GOGDL location: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl
(12:07:50) INFO:    [Connection]:       Connectivity: check-online
(12:07:50) INFO:    [Connection]:       Pinging external endpoints
(12:07:50) INFO:    [Gog]:              Checking for existing gog manifests
(12:07:50) INFO:    [Backend]:          DRM module staus {
  "oimompecagnajdejgnnjijobebaeigek": {
    "name": "Widevine Content Decryption Module",
    "status": "new",
    "version": "4.10.2710.0"
  }
}
(12:07:50) WARNING: [Backend]:          Failed to register protocol with OS.
(12:07:50) INFO:    [Connection]:       Connectivity: online
(12:07:50) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(12:07:50) ERROR:   [Gog]:              Unable to syncQueued playtime, userData not present
(12:07:50) INFO:    [Frontend]:         Refreshing undefined Library
(12:07:50) WARNING: [Backend]:          refresh not implemented on Sideload Library Manager
(12:07:50) INFO:    [Legendary]:        Refreshing library...
(12:07:50) INFO:    [Legendary]:        Refreshing Epic Games...
(12:07:50) INFO:    [Backend]:          Frontend Ready
(12:07:50) INFO:    [Backend]:          Checking for current version changelog
(12:07:51) INFO:    [Legendary]:        Running command: LEGENDARY_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list --third-party
(12:07:52) INFO:    [Backend]:          AreWeAntiCheatYet data downloaded
(12:07:52) INFO:    [Winetricks]:       Downloading Winetricks
(12:07:55) INFO:    [WineDownloader]:   Updating wine versions info
(12:07:55) INFO:    [WineDownloader]:   Fetching upstream information...
(12:07:55) INFO:    [Backend]:          Starting the Download Queue
(12:07:58) INFO:    [Legendary]:        Game list updated, got 216 games & DLCs
(12:07:58) WARNING: [Backend]:          listUpdateableGames not implemented on Sideload Library Manager
(12:07:59) INFO:    [Legendary]:        Checking for game updates: LEGENDARY_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list --third-party
(12:08:02) INFO:    [WineDownloader]:   wine versions updated
(12:08:04) DEBUG:   [Legendary]:        Update is available for 0a2d9f6403244d12969e11da6713137b: EGS_5226 != EGS_5527
(12:08:04) INFO:    [Legendary]:        Found 1 game to update
(12:08:10) INFO:    [Gog]:              Logging using GOG credentials
(12:08:10) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth --code <redacted>
(12:08:11) INFO:    [Gog]:              Login Successful
(12:08:11) INFO:    [Gog]:              Checking if login is valid
(12:08:11) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(12:08:12) INFO:    [Gog]:              Saved username to config file
(12:08:12) INFO:    [Frontend]:         Refreshing gog Library
(12:08:12) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(12:08:12) INFO:    [Gog]:              Getting GOG library
(12:08:12) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(12:08:15) WARNING: [Backend]:          No clientId in goggame-1435828198.info file. Cannot resolve save path
(12:08:15) WARNING: [Backend]:          No clientId in goggame-1441704824.info file. Cannot resolve save path
(12:08:15) WARNING: [Backend]:          No clientId in goggame-1441704920.info file. Cannot resolve save path
(12:08:15) WARNING: [Backend]:          No clientId in goggame-1441704976.info file. Cannot resolve save path
(12:08:15) INFO:    [Gog]:              Saved games data
(12:08:18) INFO:    [ExtraGameInfo]:    Getting ExtraGameInfo data for DOOM 3 BFG Edition
(12:08:18) INFO:    [ExtraGameInfo]:    Getting PCGamingWiki data for DOOM 3 BFG Edition
(12:08:18) INFO:    [ExtraGameInfo]:    Getting HowLongToBeat data for DOOM 3 BFG Edition
(12:08:18) INFO:    [ExtraGameInfo]:    Getting GamesDB data for DOOM 3 BFG Edition
(12:08:18) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(12:08:18) INFO:    [ExtraGameInfo]:    Getting ExtraGameInfo data for DOOM 3 BFG Edition
(12:08:18) INFO:    [ExtraGameInfo]:    Getting PCGamingWiki data for DOOM 3 BFG Edition
(12:08:18) INFO:    [ExtraGameInfo]:    Getting HowLongToBeat data for DOOM 3 BFG Edition
(12:08:18) INFO:    [ExtraGameInfo]:    Getting GamesDB data for DOOM 3 BFG Edition
(12:08:18) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(12:08:18) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(12:08:18) INFO:    [Gog]:              Getting game metadata: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info 1135892318 --os windows
(12:08:18) INFO:    [Gog]:              Getting game metadata: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info 1135892318 --os windows
(12:08:20) DEBUG:   [Backend]:          ProtonDB data for 208200 {"bestReportedTier":"platinum","confidence":"strong","score":0.57,"tier":"gold","total":116,"trendingTier":"gold"}
(12:08:20) DEBUG:   [Backend]:          ProtonDB data for 208200 {"bestReportedTier":"platinum","confidence":"strong","score":0.57,"tier":"gold","total":116,"trendingTier":"gold"}
(12:08:20) ERROR:   [Gog]:              stdout = false and res.abort = false in getInstallInfo
(12:08:20) ERROR:   [Gog]:              stdout = false and res.abort = false in getInstallInfo
(12:08:20) ERROR:   [Frontend]:         Cannot get game info
(12:08:20) ERROR:   [Frontend]:         Cannot get game info
(12:08:20) ERROR:   [Frontend]:         Cannot get game info
(12:08:20) DEBUG:   [Backend]:          SteamDeck data for 208200 {"success":1,"results":{"appid":208200,"resolved_category":1,"resolved_items":[{"display_type":2,"loc_token":"#SteamDeckVerified_TestResult_SteamOSDoesNotSupport"}],"steam_deck_blog_url":"","search_id":null}}
(12:08:21) DEBUG:   [Backend]:          SteamDeck data for 208200 {"success":1,"results":{"appid":208200,"resolved_category":1,"resolved_items":[{"display_type":2,"loc_token":"#SteamDeckVerified_TestResult_SteamOSDoesNotSupport"}],"steam_deck_blog_url":"","search_id":null}}
(12:08:21) ERROR:   [Frontend]:         Cannot get game info
(12:08:23) INFO:    [ExtraGameInfo]:    Using cached ExtraGameInfo data for DOOM 3 BFG Edition
(12:08:23) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(12:08:23) INFO:    [ExtraGameInfo]:    Using cached ExtraGameInfo data for DOOM 3 BFG Edition
(12:08:23) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(12:08:23) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(12:08:23) INFO:    [Gog]:              Getting game metadata: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info 1135892318 --os windows
(12:08:23) INFO:    [Gog]:              Getting game metadata: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info 1135892318 --os windows
(12:08:24) ERROR:   [Gog]:              stdout = false and res.abort = false in getInstallInfo
(12:08:24) ERROR:   [Gog]:              stdout = false and res.abort = false in getInstallInfo
(12:08:24) ERROR:   [Frontend]:         Cannot get game info
(12:08:24) ERROR:   [Frontend]:         Cannot get game info
(12:08:24) ERROR:   [Frontend]:         Cannot get game info
(12:08:38) INFO:    [ExtraGameInfo]:    Getting ExtraGameInfo data for Wolfenstein Enemy Territory
(12:08:38) INFO:    [ExtraGameInfo]:    Getting PCGamingWiki data for Wolfenstein Enemy Territory
(12:08:38) INFO:    [ExtraGameInfo]:    Getting HowLongToBeat data for Wolfenstein Enemy Territory
(12:08:38) INFO:    [ExtraGameInfo]:    Getting GamesDB data for Wolfenstein Enemy Territory
(12:08:38) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(12:08:38) INFO:    [ExtraGameInfo]:    Getting ExtraGameInfo data for Wolfenstein Enemy Territory
(12:08:38) INFO:    [ExtraGameInfo]:    Getting PCGamingWiki data for Wolfenstein Enemy Territory
(12:08:38) INFO:    [ExtraGameInfo]:    Getting HowLongToBeat data for Wolfenstein Enemy Territory
(12:08:38) INFO:    [ExtraGameInfo]:    Getting GamesDB data for Wolfenstein Enemy Territory
(12:08:38) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(12:08:38) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(12:08:38) INFO:    [Gog]:              Getting game metadata: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info 1126166849 --os windows
(12:08:38) INFO:    [Gog]:              Getting game metadata: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info 1126166849 --os windows
(12:08:39) DEBUG:   [Backend]:          ProtonDB data for 1873030 {"bestReportedTier":"platinum","confidence":"moderate","score":0.65,"tier":"platinum","total":12,"trendingTier":"platinum"}
(12:08:39) DEBUG:   [Backend]:          ProtonDB data for 1873030 {"bestReportedTier":"platinum","confidence":"moderate","score":0.65,"tier":"platinum","total":12,"trendingTier":"platinum"}
(12:08:39) DEBUG:   [Backend]:          SteamDeck data for 1873030 {"success":1,"results":{"appid":1873030,"resolved_category":0,"resolved_items":[],"steam_deck_blog_url":"","search_id":null}}
(12:08:39) DEBUG:   [Backend]:          SteamDeck data for 1873030 {"success":1,"results":{"appid":1873030,"resolved_category":0,"resolved_items":[],"steam_deck_blog_url":"","search_id":null}}
(12:08:41) INFO:    [ExtraGameInfo]:    Getting ExtraGameInfo data for The Elder Scrolls Arena
(12:08:41) INFO:    [ExtraGameInfo]:    Getting PCGamingWiki data for The Elder Scrolls Arena
(12:08:41) INFO:    [ExtraGameInfo]:    Getting HowLongToBeat data for The Elder Scrolls Arena
(12:08:41) INFO:    [ExtraGameInfo]:    Getting GamesDB data for The Elder Scrolls Arena
(12:08:41) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(12:08:41) INFO:    [ExtraGameInfo]:    Getting ExtraGameInfo data for The Elder Scrolls Arena
(12:08:41) INFO:    [ExtraGameInfo]:    Getting PCGamingWiki data for The Elder Scrolls Arena
(12:08:41) INFO:    [ExtraGameInfo]:    Getting HowLongToBeat data for The Elder Scrolls Arena
(12:08:41) INFO:    [ExtraGameInfo]:    Getting GamesDB data for The Elder Scrolls Arena
(12:08:41) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(12:08:41) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(12:08:41) INFO:    [Gog]:              Getting game metadata: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info 1435828982 --os windows
(12:08:41) INFO:    [Gog]:              Getting game metadata: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info 1435828982 --os windows
(12:08:42) DEBUG:   [Backend]:          ProtonDB data for 1812290 {"bestReportedTier":"platinum","confidence":"moderate","score":0.52,"tier":"gold","total":14,"trendingTier":"gold"}
(12:08:42) DEBUG:   [Backend]:          SteamDeck data for 1812290 {"success":1,"results":{"appid":1812290,"resolved_category":2,"resolved_items":[{"display_type":3,"loc_token":"#SteamDeckVerified_TestResult_DefaultControllerConfigNotFullyFunctional"},{"display_type":3,"loc_token":"#SteamDeckVerified_TestResult_TextInputDoesNotAutomaticallyInvokesKeyboard"},{"display_type":4,"loc_token":"#SteamDeckVerified_TestResult_InterfaceTextIsLegible"},{"display_type":4,"loc_token":"#SteamDeckVerified_TestResult_DefaultConfigurationIsPerformant"}],"steam_deck_blog_url":"","search_id":null}}
(12:08:42) DEBUG:   [Backend]:          ProtonDB data for 1812290 {"bestReportedTier":"platinum","confidence":"moderate","score":0.52,"tier":"gold","total":14,"trendingTier":"gold"}
(12:08:42) DEBUG:   [Backend]:          SteamDeck data for 1812290 {"success":1,"results":{"appid":1812290,"resolved_category":2,"resolved_items":[{"display_type":3,"loc_token":"#SteamDeckVerified_TestResult_DefaultControllerConfigNotFullyFunctional"},{"display_type":3,"loc_token":"#SteamDeckVerified_TestResult_TextInputDoesNotAutomaticallyInvokesKeyboard"},{"display_type":4,"loc_token":"#SteamDeckVerified_TestResult_InterfaceTextIsLegible"},{"display_type":4,"loc_token":"#SteamDeckVerified_TestResult_DefaultConfigurationIsPerformant"}],"steam_deck_blog_url":"","search_id":null}}
(12:09:06) INFO:    [Legendary]:        Running command: LEGENDARY_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary --version
(12:09:06) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json --version
(12:09:06) INFO:    [Nile]:             Running command: NILE_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/nile_config /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/nile --version
(12:09:07) INFO:    [Backend]:          
System Information:
CPU: 16x Intel(R) Core(TM) i7-10700K CPU @ 3.80GHz
Memory: 16.69 GB (used: 5.2 GB)
GPUs:
  GPU 0:
    Name: NVIDIA Corporation TU104 [GeForce RTX 2080 SUPER]
    IDs: D=1e81 V=10de SD=13a1 SV=10de
    Driver: nvidia
OS: Arch Linux 6.7.9-arch1-1 (linux)

The current system is not a Steam Deck
We are running inside a Flatpak container

Software Versions:
  Heroic: 2.13.0 Dorry & Broggy
  Legendary: 0.20.34 Direct Intervention
  gogdl: 1.0.0
  Nile: 1.0.1 Jonathan Joestar

(12:09:17) INFO:    [ExtraGameInfo]:    Using cached ExtraGameInfo data for DOOM 3 BFG Edition
(12:09:17) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(12:09:17) INFO:    [ExtraGameInfo]:    Using cached ExtraGameInfo data for DOOM 3 BFG Edition
(12:09:17) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(12:09:17) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(12:09:17) INFO:    [Gog]:              Getting game metadata: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info 1135892318 --os windows
(12:09:17) INFO:    [Gog]:              Getting game metadata: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info 1135892318 --os windows
(12:09:19) ERROR:   [Gog]:              stdout = false and res.abort = false in getInstallInfo
(12:09:19) ERROR:   [Gog]:              stdout = false and res.abort = false in getInstallInfo
(12:09:19) ERROR:   [Frontend]:         Cannot get game info
(12:09:19) ERROR:   [Frontend]:         Cannot get game info
(12:09:19) ERROR:   [Frontend]:         Cannot get game info
(12:09:19) ERROR:   [Frontend]:         Cannot get game info
(12:09:27) INFO:    [Legendary]:        Running command: LEGENDARY_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary --version
(12:09:27) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json --version
(12:09:27) INFO:    [Nile]:             Running command: NILE_CONFIG_PATH=/home/alerymin/.var/app/com.heroicgameslauncher.hgl/config/heroic/nile_config /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/nile --version

Steps to reproduce

  1. Select the game
  2. Info loads
  3. Heroic shows "Cannot get game info"

Expected behavior

Heroic allows installing the gamme

Screenshots

No response

Heroic Version

Latest Stable (Flatpak)

System Information

  • OS: Arch Linux
  • Kernel: 6.7.9-arch1-1

Additional information

seeing these lines in the log:

(12:09:19) ERROR:   [Gog]:              stdout = false and res.abort = false in getInstallInfo

(12:09:19) ERROR:   [Gog]:              stdout = false and res.abort = false in getInstallInfo

(12:09:19) ERROR:   [Frontend]:         Cannot get game info

(12:09:19) ERROR:   [Frontend]:         Cannot get game info

(12:09:19) ERROR:   [Frontend]:         Cannot get game info

(12:09:19) ERROR:   [Frontend]:         Cannot get game info

I think it's a GOGDL issue, I may be wrong though
@Alerymin Alerymin added the bug:unconfirmed Someone works on identifying the issue label Mar 9, 2024
@imLinguin
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Duplicate of #3572

@imLinguin imLinguin marked this as a duplicate of #3572 Mar 9, 2024
@imLinguin imLinguin closed this as not planned Won't fix, can't repro, duplicate, stale Mar 9, 2024
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@Alerymin @imLinguin