Attachment-App crashes when scrubbing through an mp4 file on attachment upload preview

[lanitochka17]

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Version Number: 1.4.43-0
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/4331252
Email or phone of affected tester (no customers): [email protected]
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:

Action Performed:

1. Open a chat on ND
2. Click on plus icon inside the compose box
3. Click on add attachment
4. Click on choose from gallery
5. Select an mp4 video
6. When the preview opens up play the video and manually scrub through the video using the progress bar

Expected Result:

App should play the video normally

Actual Result:

App crashes

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6385670_1708432555805.Crash_with_video.mp4

View all open jobs on GitHub

[melvin-bot]

Unable to auto-create job on Upwork. The BZ team member should create it manually for this issue.

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @shubham1206agra (External)

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[melvin-bot]

Triggered auto assignment to @rlinoz (Engineering), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[lanitochka17]

We think that this bug might be related to #vip-vsp
CC @quinthar

[rlinoz]

Related to #30829

[kowczarz]

Hey! I'm not sure if I should write proposal since the fix is quite straight forward and we need to fix it as quick as it's possible. Cc. @mountiny

[shubham1206agra]

Maybe a tiny explanation on PR itself will work.

[melvin-bot]

⚠️ Looks like this issue was linked to a Deploy Blocker here

If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.

If a regression has occurred and you are the assigned CM follow the instructions here.

If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.

[mountiny]

@kowczarz no need for proposals on this

[melvin-bot]

⚠️ Looks like this issue was linked to a Deploy Blocker here

If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.

If a regression has occurred and you are the assigned CM follow the instructions here.

If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.

[chiragsalian]

Removing blocker label since the PR was CP-d to staging.

[mvtglobally]

Issue not reproducible during KI retests. (First week)

[melvin-bot]

Triggered auto assignment to @isabelastisser (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[rlinoz]

This is actually done and @shubham1206agra was the C+ reviewer.

[isabelastisser]

Thanks for the heads up @rlinoz!

@shubham1206agra, I've sent you an offer in Upwork now, please accept it and I will process the payment. Thanks!

All set.

[shubham1206agra]

@isabelastisser Why the offer of $250? Is there a reason for this?

[isabelastisser]

@rlinoz @shubham1206agra, can you please confirm the payment amount for the C+ review here? Is it the standard $500?

[rlinoz]

Yeah, it should be the standard rate

[isabelastisser]

Thanks! I updated the payment amount an d processed it in Upwork. All set.